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Sales Support Coordinator

3 weeks ago

Revesby, Australia Opal. Full time

**Discover Opal....**

Opal is one of Australasia’s leading packaging and paper companies. We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

**Discover the Opportunity....**

Are you ready to grow your career with one of Australia's leading packaging companies? At Opal Fibre Packaging (OFP), we’re not just about boxes — we’re about bold ideas, strong partnerships, and sustainable innovation. We’re looking for a driven and customer-focused **Internal Sales Representative**to provide administrative assistance to the NSW sales teams as directed to improve sales process and drive profitable revenue growth within the NSW customer base.

In this role, you will:

- Provide an administrative level of support to the sales team that helps them to maximise customer facing time and increase call frequency and quote conversion rates.
- Look after existing portfolio of accounts valued at $800k
- Raise quotes, ensuring price alignment where required. Quote conversion and quote follow-up.
- SAP Masterdata updates for new customers - Customer on-boarding and/or changes
- Make initial contact with all new Opal leads and allocate to Territory Managers accordingly to follow-up
- Understand and respond appropriately to customer needs with speed and a sense of urgency in decision-making, transitioning query to customer service as required

**Discover Yourself.**

We're looking for a proactive, energetic individual with a passion for leadership and building strong business relationships.

Ideally, you will have:

- Tertiary qualifications in sales, marketing or commerce preferred but not essential.
- Experience in a sales team would be beneficial but not essential
- Role would suit a graduate or entry level sales experience and provide a development pathway towards Account or Sales Management career opportunities.
- Strong communication, presentation & customer service skills
- Knowledge of Dynamics 365 preferred
- Excellent phone manner