Customer Support Specialist

1 week ago

Revesby, Australia Hitachi Construction Machinery Full time

**The Opportunity**

An exciting opportunity has become available in our National Customer Support team. Based in Revesby, this position will make you the first point of contact for all inbound customer queries, parts orders parts pricing and availability of stock. The position is a Full time opportunity with various days and shifts Available.

**Hitachi Benefits**:

- ** TWO bonuses a year**: Potential to earn biannual bonuses providing increased earning capacity
- ** Shift Loading**: Potential to earn afternoon shift loading and after hours Double Time Rates on offer
- ** Competitive pay rate**: A rewarding above ‘award’ base pay rate
- ** Health**: Discounted Medibank health insurance policy
- ** Wellness program**: access to Employee Assistance Program
- ** Stability**:Permanent Full Time Position in a leading OEM with long term job security
- ** Uniform**:Generous corporate uniform supplied
- ** Training and Development**: Continuous training and upskilling with real career development opportunities, start your rewarding career now
- ** Home Electrical Appliances**: Employee exclusive staff discounts on Hitachi goods
- ** Company culture**:Supportive management who value your input in finding new and improved ways to achieving success. Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work

Opportunity to earn a **Salary Package **of up to $76K.

Roster: Rosters available to suit your lifestyle

Location: Revesby with access to** FREE onsite parking**

**About you**
- High level of attention to detail as you will be entering essential information in our systems
- Excellent written and verbal communication skills to direct high-volume inquiries
- Processing internal/counter sales orders will be advantageous
- Ability to create purchase orders and raise invoices
- helpful and adaptable approach when understanding customer needs with an ability to navigate and solve complex issues
- Aptitude to navigate multiple systems and databases simultaneously
- The ability to professionally articulate to internal and external customers

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

**About Us**

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions.

**Our Culture**

Our vision, mission and values is to provide quality in everything we do, with the goal of total customer satisfaction. Guided by our leadership principles, we value our people through open communication and feedback so that you can contribute purposefully towards Hitachi’s continued success. We proudly partner with key charities who make significant positive impacts in paediatric health, indigenous education, mental health and cancer research.

Video

  • Support Specialist

    3 days ago

    Revesby, New South Wales, Australia beBeeCustomer Full time $76,000

    We are seeking a highly skilled and motivated specialist to join our customer support team based in Revesby.About the Role:You will be the first point of contact for all inbound customer queries, parts orders, pricing, and availability of stock.Key Responsibilities:

  • Customer Support Specialist

    3 days ago

    Revesby, Australia Hitachi Full time

    **About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping...

  • Customer Support Specialist

    2 days ago

    Revesby, Australia Hitachi Full time

    **About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping...

  • Customer Support Manager

    1 week ago

    Revesby, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries. At the heart of HCA's trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and solutions. **About the Opportunity** An...

  • Customer Support Consultant

    1 week ago

    Revesby, Australia DuluxGroup Full time

    Join one of Australia’s most trusted brands - Supportive environment with structured wellbeing programs - Free onsite parking **About the role**: As a National Customer Support Consultant at our Revesby office, NSW, you’ll be committed to delivering exceptional support to our customers and contractors at B&D Australia, enabling all jobs to be completed...

  • National Customer Support Consultant

    2 days ago

    Revesby, Australia DuluxGroup Full time

    Great team culture and work environment - Career development opportunities - Market leading business with great process and systems **About the role**: As a National Customer Support Consultant at our Revesby office, NSW, you’ll be committed to delivering exceptional support to our customers and contractors at B&D Australia, enabling all jobs to be...

  • Parts Specialist

    2 days ago

    Revesby, Australia Hitachi Construction Machinery Full time

    **Hitachi Benefits**: - ** TWO bonuses a year**:Potential to earn biannual bonuses providing increased earning capacity - ** Competitive pay rate**: A rewarding above ‘award’ base pay rate - ** Flexible Working Arrangements**:on offer with the option to Work from Home - ** Health**:Discounted Medibank health insurance policy - ** Wellness...

  • Service Delivery Specialist

    4 days ago

    Revesby, New South Wales, Australia beBeeCustomerSupport Full time $76,000

    We are seeking a dedicated and skilled professional to join our National Customer Support team as a Service Delivery Specialist.The ideal candidate will be the first point of contact for all inbound customer queries, resolving issues related to parts orders, pricing and stock availability in a timely manner.Responsibilities include providing prompt and...

  • Customer Service

    2 days ago

    Revesby, Australia Spare Staff Full time

    **Spare Staff** is hiring **Customer Service/ Administration **for **Milano Republic** **How to apply**: **Milano Republic **is a premier distributor of fine home furnishings in Australia. We sell Replica Designer furniture, leather lounges and outdoor furniture and fine furniture accessories at the best possible prices. Milano Republic has currently 2...

  • Parts Specialist

    1 week ago

    Revesby, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions. **The Opportunity** Join our National...