Collections Officer

1 week ago

Brisbane Central Business District, Australia Mane Consulting Full time

Permanent
- Brisbane CBD, Queensland
- Posted 2 hours ago
- AU$58000.00 - AU$65000.00 per annum + + Super USD / Year
- Salary: AU$58000.00 - AU$65000.00 per annum + + Super

**Location**: Queensland, Australia
**Position**: Collections Officer
**Type**: Full-Time
**Immediate Start**

cWe’re seeking someone who is empathetic, possesses excellent customer service skills, and is committed to effective debt collection while maintaining the highest standards of communication.

**Key Responsibilities**:

- Engage in respectful and empathetic communication with customers in various stages of debt collection.
- Demonstrate exceptional negotiation skills to create suitable repayment plans for customers in financial difficulties.
- Provide an outstanding customer experience by actively listening, understanding concerns, and offering appropriate solutions.
- Collaborate with team members to develop effective debt recovery strategies while maintaining a client-centric approach.
- Document all interactions accurately and comprehensively within established systems.
- Adhere to industry regulations and company policies to ensure ethical and compliant collections practices.

**Qualifications and Skills**:

- Prior experience in debt collection or customer service roles is advantageous.
- Excellent verbal and written communication skills to convey complex information clearly and concisely.
- Empathetic and patient nature, with the ability to handle challenging conversations with sensitivity.
- Strong problem-solving skills to address customer concerns and find mutually beneficial solutions.
- Adaptability to navigate through difficult situations and evolve with changing business needs.
- Familiarity with relevant laws and regulations related to debt collection is a plus.
- High level of professionalism, ethics, and integrity in all interactions.

**Benefits**:

- Competitive salary and performance-based incentives.
- Opportunities for professional development and growth within the company.
- Supportive and collaborative team environment.
- Comprehensive training program to equip you with the necessary skills.
- Positive workplace culture that values diversity and inclusion.

**Ready to Take the Next Step?

  • Collections Officer

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    Recruiting an experienced collections officer to assist a busy team. **Your new company** This organisation strives to improve lives through the use of science and innovation. **Your new role** The role of Administrative Staff is to provide administrative services to support the effective provision of research and development activities. This involves the...

  • Collections Officer

    1 week ago

    Sydney Central Business District, Australia Robert Half Full time

    **What's on offer?** - Hybrid Working Model - 2 Days Work From home - Down to earth and supportive team environment - A flexible workplace where work-life balance is encouraged - Fast growing company and potential growth opportunities - Exciting culture - Fully stock kitchen, team events and drinks **The Company** Our client is a growing, dynamic company...

  • A03 Rent Collection Officer

    6 days ago

    Brisbane Central Business District, Australia HAYS Full time

    Government agency looking for a Rent Collection Officer to assist with their public sector property portfolio. **Your new company** Our client is a business unit within the Queensland Government who work across a range of new build, maintenance and capital works projects. Due to a peak in workload and a healthy project pipeline, they are looking to add a...

  • Collections Officer

    1 week ago

    Brisbane Central Business District, Australia HAYS Full time

    Fed. Govt Org. - Business Loans - Collections - 6 month Temp Contract - Full Time - WFH - $53 per hour + super **Your new company** This Collections Officer role sits with a growing Federal Government Organisation, and is based in Brisbane city. **Your new role** - 6 month temporary contract - full time hours, Monday - Friday, 8:30am - 5pm - WFH flex: 2...

  • Credit Controller

    1 week ago

    Sydney Central Business District, Australia Mane Consulting Full time

    Permanent - Sydney CBD, New South Wales - Posted 55 mins ago - AU$70000 - AU$90000 per annum + + Commission/Bonus USD / Year - Salary: AU$70000 - AU$90000 per annum + + Commission/Bonus A Global Insurance company requires a Credit Controller / Collections Officer to join their team in an energetic and hybrid office environment with a generous Commission...

  • Collections Officer

    4 days ago

    Brisbane, Queensland, Australia Altogether Group Pty Ltd Full time $60,000 - $80,000 per year

    We are looking for a Collections Officer to join our team and support effective debt collection for our customer communities. You will assist with all inbound and outbound calls with customers including monitoring and maintaining a portfolio of accounts, financial data, and approved collections strategies.About UsAltogether is a sustainable multi-utility...

  • Collections Officer

    2 weeks ago

    Brisbane, Australia KBH Solutions Full time

    Salary $60K plus super plus monthly commissions - Onsite Parking based in Southport - Flexible Working arrangements Our client is seeking a Collections Officer to join their fast-paced environment, good base salary plus monthly commissions. This is a busy collections role that requires a proactive positive attitude and a strong work ethic with an...

  • Collections Officer

    4 days ago

    Brisbane, Australia KBH Solutions Full time

    Good base salary - Career and Development Opportunities - CBD Location Leading Finance organisation seeks an experienced Collections officer to work in a friendly team environment. You will be handling collection of Mortgage/Car finance accounts. The Role: - Responding to inbound and making outbound calls - Proactively make debt recovery calls -...

  • Collections Officer

    4 days ago

    Brisbane, Queensland, Australia DYE & DURHAM PTY LTD Full time $60,000 - $80,000 per year

    Description Are you a proactive and detail-oriented professional with a knack for building rapport and recovering outstanding accounts? We're looking for a dedicated Collections Officer to join our dynamic finance team. In this role, you'll play a key part in maintaining the financial health of our organisation by managing overdue accounts, negotiating...

  • Collections Officer

    4 days ago

    Brisbane, Queensland, Australia Credit Corp Group Limited Full time $90,000 - $120,000 per year

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateriesNo weekends or late nights Monday – Friday 8:00AM – 4:30PMSupportive training and career progression + gain a Cert III in Financial ServicesCredit Corp is Australia's largest provider of sustainable financial services to the credit impaired consumer...