Support Officer

6 days ago

Adelaide Region SA, Australia Bendigo & Adelaide Bank Full time

About the role

Based at any of our Adelaide Head Office location, this permanent, full time Support Officer Role reports to the Team Manager Interstate Funding with key responsibilities relating to the accurate processing of finance settlements with stakeholders (which solicitors, other financial institutions, agents etc.) You will also care for funding and the drawdown of Third-Party Banking Loans as well as accurately set up customer loan accounts and direct debits. You will ensure Panel Solicitors Certifications are in order and the accurate and timely settlement of customers loan accounts. Success will come from effective execution of a broad set of key result areas.

You will support in the delivery of services to the Third-Party Banking Networks.

**Experience with the following soft wear highly advantageous**: RFS-A, Lendfast, PEXA, and staff ware

This role may require additional hours at peak time of the year to meet business needs.

About you

**To be successful in this role you will have**:
Excellent communication and relationship building skills.
Proactive, innovative and prepared to go the extra mile to deliver exceptional customer service.
Energetic, enthusiastic and co-operative.
Demonstrated ability to work within tight timeframes with the ability to prioritise.
Able to work effectively in a team environment or autonomously.
High level of literacy skills.
Highly accurate approach with strong attention to detail.
Knowledge of the Consumer Credit Code and Banking Code of Practice is desirable.
General understanding of loan securities.
Ability to communicate in a positive and professional manner
Ability to prioritise, monitor and organise workflows
Previous experience and knowledge of loan securities, land titles and other forms of property legislation, stamp duty legislation and practices (highly desirable)
Experience in a loan processing centre, security documentation or conveyancer functions or similar field (preferred)

How to apply

**Position Description**: Interstate Funding_Support Officer_082020 (4).pdf

It is a condition of employment with the Bank that you are double vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.

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