IT Support Analyst

2 weeks ago

Perth, Australia AC3 Full time

Must be located in WA
- WFH mostly & Visit Client sites
- ASAP start
- **Join an expanding IT Services Provider growing its activity on the Western Australian market**:

- **Long standing organisation with a young and passionate team**:

- **Work mostly remotely and visit client sites from time to time**:

- **$65,000+super per annum**:

- **ASAP start**

**MUST BE LOCATED IN WESTERN AUSTRALIA AND MUST HAVE A CAR.**

**About the role**

The IT Support Analyst is accountable for the performance, quality and end-to-end delivery of reactive and proactive incident resolutions for any IT related issue.
- Provide Level 1-2 IT support to hundreds of end-users, and escalate issues when required to relevant teams
- Troubleshoot issues related to Systems, Applications, Software, Hardware or Networking
- Work on a broad range of technologies such as Windows OS, Office 365, Mac OS, IOS & Android, routers, switches, wifi, etc.
- Adhere to SLAs with a strong customer focus

**Required Skills and Experience**
- 3+ years working in IT Support role
- Experience with ticketing system such as ServiceNow or ConnectWise
- Eager to learn & develop
- Excellent customer service skills
- Very good communication skills, both written and verbal
- PS: Most type of visas will be considered, except Students visas due to working rights limitation._

  • Business Intelligence Analyst

    5 days ago

    Perth, Western Australia Sense-IT Full time $90,000 - $120,000 per year

    A leading mining organisation is seeking a Business Intelligence Analyst with strong Splunk expertise to join their team on a 12-month contract. This role is focused on delivering meaningful insights to business functions by monitoring, analysing, and reporting on data through Splunk.About the RoleMonitor and respond to Splunk alerts, logs, and data...

  • IT & Desktop Operations Support Analyst - Level 1

    1 week ago

    Perth, Australia Latitude IT Full time

    IT & Technical Support focused on Microsoft EUC technologies - Support Level 1 tickets along with Level 2 escalations and support - Work for a well-known and reputable and established Australian brand We currently have a new opportunity available for an experienced **IT & Desktop Operations Support Analyst** to based in Perth, Western Australia to join a...

  • System Analyst

    1 week ago

    Perth, Australia UNIT IT SOLUTIONS Full time

    UNIT IT SOLUTIONS PTY LTD is looking for System Analyst who will work closely with architects, technical development leads, solution design leads, UX design leads, product owners and vendor partners to establish business and technical requirements and drive them through successful and on-time delivery of functionality/optimizations. **Tasks and duties** -...

  • Business Analyst

    7 days ago

    Perth, Western Australia Kinetic IT Full time $90,000 - $120,000 per year

    Job no: WWREQ0031590Employment type: Full TimeLocation: PerthCategories: Business/Systems AnalysisAbout The Role:This role offers an exciting opportunity for a Business Analyst to join Kinetic IT, working collaboratively with an enterprise customer.The BA will be tasked to translate functional specifications into insights to guide development and execution...

  • Intelligence Analyst/Coordinator/Manager

    2 weeks ago

    Perth, Western Australia Risk Support Group Pty Ltd Full time $80,000 - $120,000 per year

    Who we areRisk Support Group is a trusted partner in risk support, allowing clients to focus on opportunity and purpose, while managing their risks.Effective risk support is based on the right combination of expertise, intelligence, and adaptive technology. Our approach helps our clients to develop more effective, efficient and enduring risk management...

  • IT Support Analyst

    2 days ago

    Perth, Australia Jenny Barbour Full time

    Global Brand Constant Innovation Long term contract CBD location Fantastic long-term contract for an experienced IT support analyst to support the executives in all aspects of technology related requirements. **Key Responsibilities**: Provide level 1 and 2 IT Support Prevents, troubleshoots, and solves technical issues reported by end-users within the End...

  • IT Support Analyst

    1 week ago

    Perth, Australia AC3 Full time

    **Join an expanding IT Services Provider growing its activity on the Western Australian market**: - **Long standing organisation with a young and passionate team**: - **Work mostly remotely and visit client sites from time to time**: - **$65,000+super per annum**: - **ASAP start** **MUST BE LOCATED IN WESTERN AUSTRALIA AND MUST HAVE A CAR.** **About...

  • Eoi - Tech Support Analyst

    1 week ago

    Perth, Australia Found People Full time

    Expression of interest for experienced well rounded Tech Support Analysts. - Job opportunities based in Perth. - Extensive professional development opportunities. Great career growth. **About the companies**: We are currently posting an expression of interest for talented **Tech Support Analysts **with outstanding customer service and problem solving...

  • Support Analyst

    2 weeks ago

    East Perth, Australia Digital Resources Australia Full time

    Seeking an intermediate Support Analyst to join Data Analytics team in large tier 1 mining company. **Experience**: - 1-2 years’ experience working in a Service Delivery environment - Major incident management and response with relevant experience - Experience using ServiceNow as a ticketing management system - Experience with the automation and...

  • Desktop Support Analyst

    2 weeks ago

    Perth, Western Australia OneStep People Full time $60,000 - $80,000 per year

    Desktop Support Analyst – 3 Month ContractLocation:Perth, WAContract:3 Months (with potential for extension based on performance)Start:ImmediateAbout the RoleWe're seeking aDesktop Support Analystto join a dynamic IT team on a short-term basis. In this role, you'll provide both on-site and remote support for a large and diverse user base, ensuring smooth...