IT Support Analyst

6 days ago

Perth, Australia AC3 Full time

Must be located in WA
- WFH mostly & Visit Client sites
- ASAP start
- **Join an expanding IT Services Provider growing its activity on the Western Australian market**:

- **Long standing organisation with a young and passionate team**:

- **Work mostly remotely and visit client sites from time to time**:

- **$65,000+super per annum**:

- **ASAP start**

**MUST BE LOCATED IN WESTERN AUSTRALIA AND MUST HAVE A CAR.**

**About the role**

The IT Support Analyst is accountable for the performance, quality and end-to-end delivery of reactive and proactive incident resolutions for any IT related issue.
- Provide Level 1-2 IT support to hundreds of end-users, and escalate issues when required to relevant teams
- Troubleshoot issues related to Systems, Applications, Software, Hardware or Networking
- Work on a broad range of technologies such as Windows OS, Office 365, Mac OS, IOS & Android, routers, switches, wifi, etc.
- Adhere to SLAs with a strong customer focus

**Required Skills and Experience**
- 3+ years working in IT Support role
- Experience with ticketing system such as ServiceNow or ConnectWise
- Eager to learn & develop
- Excellent customer service skills
- Very good communication skills, both written and verbal
- PS: Most type of visas will be considered, except Students visas due to working rights limitation._

  • Business Intelligence Analyst

    4 days ago

    Perth, Western Australia Sense-IT Full time $90,000 - $120,000 per year

    A leading mining organisation is seeking a Business Intelligence Analyst with strong Splunk expertise to join their team on a 12-month contract. This role is focused on delivering meaningful insights to business functions by monitoring, analysing, and reporting on data through Splunk.About the RoleMonitor and respond to Splunk alerts, logs, and data...

  • Business Analyst

    6 days ago

    Perth, Western Australia Kinetic IT Full time $90,000 - $120,000 per year

    Job no: WWREQ0031590Employment type: Full TimeLocation: PerthCategories: Business/Systems AnalysisAbout The Role:This role offers an exciting opportunity for a Business Analyst to join Kinetic IT, working collaboratively with an enterprise customer.The BA will be tasked to translate functional specifications into insights to guide development and execution...

  • Intelligence Analyst/Coordinator/Manager

    2 weeks ago

    Perth, Western Australia Risk Support Group Pty Ltd Full time $80,000 - $120,000 per year

    Who we areRisk Support Group is a trusted partner in risk support, allowing clients to focus on opportunity and purpose, while managing their risks.Effective risk support is based on the right combination of expertise, intelligence, and adaptive technology. Our approach helps our clients to develop more effective, efficient and enduring risk management...

  • IT Support Analyst

    1 week ago

    Perth, Australia HNZ Global Full time

    **IT Support Analyst** PHI AVIATION: TRUSTED PARTNER. INDUSTRY LEADER. - Based in Perth - Full time, permanent role - Work for a global helicopter services provider Known industry-wide for our relentless pursuit of safe and reliable helicopter transportation, PHI takes on some of the most challenging assignments in aviation to deliver high quality support...

  • IT Support Analyst

    5 days ago

    Perth, Australia HNZ Global Full time

    **IT Support Analyst** - Perth - Monday - Friday Roster - Permanent Full Time Position **The company** PHI is a global leader in helicopter services. In the Asia Pacific (APAC) region, PHI takes on some of the most challenging assignments in aviation to deliver high quality helicopter support for energy customers and search and rescue authorities. We are...

  • Desktop Support Analyst

    1 week ago

    Perth, Australia Georgiou Full time

    **Desktop Support Analyst** **Desktop Support Analyst** Due to continued growth ac_r_oss Australia, Georgiou is seeking an experienced Desktop Support Analyst to join our IT Team. For 45 years, Georgiou has grown to be a leading national building and civil engineering company and we pride ourselves on being 'the best people to work with'. The thing about...

  • Desktop Support Analyst

    17 hours ago

    Perth, Australia HAYS Full time

    State government organisation seeks a suitably skilled ICT person to undertake a Desktop Support Analyst role. **Your new company** Your new company is a state government organisation seeking an ICT Security Analyst, your company plays an integral part to WA’s construction and maintenance of government buildings and management of key state...

  • IT Desktop Support Analyst

    2 weeks ago

    Perth, Australia INX Software Full time

    Be the go-to expert for desktop support, troubleshooting, and end-user te - Thrive in a collaborative, can-do IT team. - Be part of a supportive crew that loves solving problems. **About INX Software Pty Ltd** At INX Software Pty Ltd, our mission is to help customers Run Every Site Right. We build smart workforce management and logistics software that...

  • Support Analyst

    6 days ago

    East Perth, Australia Digital Resources Australia Full time

    Seeking an intermediate Support Analyst to join Data Analytics team in large tier 1 mining company. **Experience**: - 1-2 years’ experience working in a Service Delivery environment - Major incident management and response with relevant experience - Experience using ServiceNow as a ticketing management system - Experience with the automation and...

  • Desktop Support Analyst

    2 weeks ago

    Perth, Western Australia OneStep People Full time $60,000 - $80,000 per year

    Desktop Support Analyst – 3 Month ContractLocation:Perth, WAContract:3 Months (with potential for extension based on performance)Start:ImmediateAbout the RoleWe're seeking aDesktop Support Analystto join a dynamic IT team on a short-term basis. In this role, you'll provide both on-site and remote support for a large and diverse user base, ensuring smooth...