IT Desktop Support Analyst

16 hours ago

Perth, Australia INX Software Full time

Be the go-to expert for desktop support, troubleshooting, and end-user te
- Thrive in a collaborative, can-do IT team.
- Be part of a supportive crew that loves solving problems.

**About INX Software Pty Ltd**

At INX Software Pty Ltd, our mission is to help customers Run Every Site Right. We build smart workforce management and logistics software that simplifies travel, accommodation, safety, and compliance for complex operations, like mining, energy, and other remote workforces. Our software is trusted by customers across the globe to drive better performance and safer, more connected teams.

**About the role**

The IT Desktop Support Analyst will play a vital role in providing first and second-level support to staff across all hardware, software, and Quartex products. This full-time, Perth based position involves managing support tickets, maintaining servers, ensuring system security, and collaborating with vendors to support regional infrastructure changes. Specifically, the IT Desktop Support Analyst will be responsible for:

- Successfully logging, managing, and resolving support tickets with a focus on delivering excellent customer service and communication.
- Onboarding and offboarding staff, ensuring a smooth transition regarding IT systems.
- Maintaining servers, including patching, security, system backups, and disaster recovery planning.
- Managing all hardware and software, including maintenance, and purchasing of printers, laptops, desktops, etc.
- Maintain and secure passwords, file system security, and data integrity for the server and desktop environment.
- Perform proactive and reactive networking tasks with firewall, router, and switch hardware.
- Ensure IT procedures are kept up to date.
- Support changes to regional infrastructure.
- Develop and maintain vendor relations.

**About you**

To be successful in this role you will need to be a self-motivated individual who is passionate about delivering exceptional results and consistently seeks out opportunities to make a positive impact within the organisation. In addition, you will need to have:

- A degree in Information Technology, Computer Science, or other relevant tertiary qualification.
- Demonstrated excellent problem-solving skills, adept at swiftly identifying challenges and implementing effective solutions.
- Knowledge of Azure, AWS and general networking
- Strong knowledge of Microsoft O365, SharePoint, and Active Directory.
- Exhibited strong communication skills in liaising with internal stakeholders to foster collaboration and alignment across teams.

  • Desktop Support Analyst

    1 week ago

    Perth, Australia Corrs Chambers Westgarth Full time

    DESKTOP SUPPORT ANALYST - 492768 - Perth - Technology - Full time **Join Corrs Chambers Westgarth, Australia's leading independent law firm.** An opportunity now exists for a talented Desktop Support Analyst to join our national Technology team, based in our Perth office. The Desktop Support Analyst will help meet the firm's goals and objectives through...

  • Desktop Support

    2 weeks ago

    Perth, Australia Total IT Global Full time

    Main Responsibilities include: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...

  • Desktop Support Analyst

    1 week ago

    Perth, Western Australia Hays Full time

    3 month contract opportunity with extensionWork for a global mining clientGreat team and cultureAn opportunity to work for a major global player in the resources sector, based in the Perth CBD.Your new companyAn opportunity to work for a major global player in the resources sector, based in the Perth CBD.Your new roleThis is a Level 1 / 2 Desktop Support...

  • Desktop Support Analyst

    15 hours ago

    East Perth, Australia Lynas Corporation Full time

    **Overview** Want to contribute to a sustainable future? Join Lynas Rare Earths as we embark on our global expansion journey - to help shape a new future. Our people work in an environment where safety is central to the role and support is always at hand. You will work as part of a smaller team so you can expect to build excellent connections with your...

  • Desktop Analyst

    1 week ago

    Perth, Australia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Desktop Support Specialist

    2 weeks ago

    Perth, Western Australia EIL Global IT Solutions and Services Full time $40,000 - $120,000 per year

    Company OverviewEIL Global IT Solutions and Services Pvt Ltd is a prominent IT service provider based in Adelaide, Australia. We focus on enabling the digital transformation of enterprises with professional and managed services in IT infrastructure, artificial intelligence, and blockchain solutions. Operating across Asia Pacific and EMEA, we have a diverse...

  • Desktop Support Analyst

    2 weeks ago

    Perth, Australia Arup Full time

    A career at Arup offers you the chance to make a positive difference in the world. Independently owned and independently minded, we attract a diverse mix of people to work on ground-breaking global projects. We have an ambitious commitment to be the digital leader in the built environment and have digital teams and experts all over the world, who collaborate...

  • Desktop Support Officer

    3 days ago

    Perth, Australia Georgiou Full time

    **Desktop Support Analyst** Due to continued growth across Australia, Georgiou is seeking an experienced Desktop Support Analyst to join our IT Team. For 45 years, Georgiou has grown to be a leading national building and civil engineering company and we pride ourselves on being 'the best people to work with'. The thing about aiming to be the best people to...

  • Desktop Support Analyst

    16 hours ago

    Perth, Australia Lynas Corporation Full time

    Lynas Rare Earths is an established ethical and environmentally responsible producer of rare earth materials, we are the world’s only significant producer of separated rare earth materials outside of China. Our rare earths deposit is one of the highest-grade Rare-Earth deposits in the world, boasting a mine life of 20+ years. The Rare Earths are mined and...

  • Desktop Support

    1 week ago

    Perth, Australia Robert Half Full time

    Desktop Support Engineer required for a national construction business, providing multi-site support in the Perth metro area. - **_Provide EUC support to a variety of different stakeholders_**: - **_ National company, fast-paced environment_**: - **_ Long term contract, no two days the same_** **The Company** Our client is a national construction...