Customer Service Officer

6 hours ago


Sydney Central Business District, Australia HAYS Full time

Front of house/ Customer Service Officer - Redfern
Front of House/ Customer Service Officer
$33 per hour Redfern location (close to public transport)

Your new company

This Not-for-Profit social enterprise that aims to build capability and create opportunities with and for Aboriginal and Torress Strait Islander people across Australia.

Your new role
- Greeting all members and guests on arrival and departure and delivering high customer service.
- Ensuring all members are checked in and collect any outstanding membership/ booking payments.
- Taking all bookings, or cancellations are processed promptly and according to established procedures and standards.
- Complete café and merchandise sales with accuracy.
- Ensure that the fitness reception and café area are always kept neat and tidy.
- Provided a positive communication link between all program areas of the centre.

What you will need to succeed
- Ability to communicate effectively and work constructively with Aboriginal people and Torres Strait Islanders and a sound knowledge and understanding of their cultures.
- Excellent customer services, with a minimum of six month’s experience in retail, front-line sales or equivalent service delivery position.
- Capacity to work flexible rosters as required across the facility opening days (Mon-Sun) and extending trading hours, to meet customer and primary role requirements.

What you need to do now

**LHS 297508** #2692136



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