Customer Service Advisor

19 hours ago

Sydney Central Business District, Australia HAYS Full time

**Your new company**

Ubank is Australia’s first homegrown digital bank and has been supporting everyday Australians since 2008. They are currently experiencing rapid growth and are now looking to welcome energetic, dynamic professionals who have a strong passion for providing exceptional customer service.

**Why work with Ubank?**
- Recognition and reward for the value that you bring
- Be part of a team that is proactively working on changing the future of banking
- Join a fun, diverse, supportive, and inclusive team environment

**Your new role**
- UBank’s customer service team is expanding, the main responsibilities will include:

- Answering inbound calls from personal customers and brokers, about a range of simple to complex enquires
- Ensuring all personal training records are maintained and kept up to date
- Adapting customer service techniques to ensure relevance to the current market/banking conditions to ensure that the insights are impactful
- Entering customer details, activities, and opportunities into the system to ensure a robust CRM system is maintained
- This is 12-month temporary assignment at Level 14 2 Carrington Street, NSW, 2000 with a high possibility of extension or permanency. The pay rate is $34.58 per hour plus super. With work of 38 hours a week Monday - Sunday

**What you'll need to succeed**
- Previous direct customer service experience
- Excellent verbal and written communication skills
- Highly resilient with an analytical mindset and problem-solving skills

**Benefits**
- Hybrid working
- Inclusive and fun working culture
- Casual/Relaxed dress code
- Excellent career progression opportunities
- Sydney CBD office - one minute away from public transport

**Interested?**

2795599

  • Assistant Advisor, Customer Support

    1 week ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Assistant Advisor, Customer Support, Ongoing opportunity based in Sydney or Gosford + hybrid working options** - Assistant Advisor, Customer Support - Ongoing Full Time (35 hours/week) - Clerk Grade 5/6: $97,027 - $107,059+ super - Location: Gosford or Sydney - This is a hybrid opportunity and attendance in a SIRA based office will be required minimum 2...

  • Customer Service Advisor

    7 days ago

    Sydney Central Business District, Australia HAYS Full time

    Amazing opportunity to join a fast-growing digital bank in Sydney CBD! **Your new company** Ubank is Australia’s first homegrown digital bank and has been supporting everyday Australians since 2008. They are currently experiencing rapid growth and are now looking to welcome energetic, dynamic professionals who have a strong passion for providing...

  • Customer Service Advisor

    4 days ago

    Sydney Central Business District, Australia HAYS Full time

    Fantastic Opportunity to join NAB Today! Duration - 12 months Assignment with the potential to be extended or made permanent Location - Parramatta NSW $34.58ph + Super Come join the NAB assist team today! You will work 7 weeks fully based in the office in Parramatta whilst you are training, after this initial training period you will have the...

  • Advisor, Customer and Business Care Implementation

    3 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Advisor, Customer and Business Care Implementation** **SNSW Grade**:7/8 **Employment Type**:Ongoing, Full-time **Location**:Gosford, McKell or Parramatta with 2-3 days in office as per DCS directive. **This role sits in the newly established Customer Care & Business Bureau directorate, within the Frontline Operations Team.** ***About the team** The...

  • Advisor, Customer And Business Care Implementation

    5 hours ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Advisor, Customer and Business Care Implementation****SNSW Grade**:7/8**Employment Type**:Ongoing, Full-time**Location**:Gosford, McKell or Parramatta with 2-3 days in office as per DCS directive.**This role sits in the newly established Customer Care & Business Bureau directorate, within the Frontline Operations Team.*****About the team**The Advisor,...

  • Customer Service Advisor

    3 days ago

    Sydney Central Business District, Australia HAYS Full time

    Join a well established Fintech Ubank where your career has no boundaries! **Your new company** Join a well established Fintech Ubank where your career has no boundaries! This is a company who are widely known for innovation and disrupting the Financial Services industry. This is your chance to embark on a career at a company that lead the way in the...

  • Customer Care Advisor

    1 hour ago

    Sydney Central Business District, Australia EML Full time

    **Customer Care Advisor**: NSW - Sydney CBD Workers Compensation Full Time **If you have Customer Service Experience and want to make difference in peoples lives this role is for you !!** - **Help injured Police, Emergency Services and Health workers get their lives back**: - **No Industry Experience needed, fully paid training to be provided**: -...

  • Senior Customer Experience Advisor

    4 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Customer Experience Advisor - Experience Management | Government Technology Platforms (GTP) Role Type: 12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464-$142,665 + super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP)...

  • Customer Service Advisor

    1 day ago

    Central Coast, Australia Westpac Group Full time

    Join the St. George team in Tuggerah- Part-time role, 35 hours per week- Customer Service experience essential**How will I help?**We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. Your role of Customer Service...

  • Real Estate Advisor

    1 week ago

    Sydney, Australia My Real Estate Advisor Full time

    **Real Estate Advisor** My Real Estate Advisor Pty Ltd Web based business Residential Sales Full time More jobs from this company **Up and coming and established Real Estate Agents wanted Australia wide to help build our brand** An exciting opportunity to join our team as a Real Estate Advisor with My Real Estate Advisor. My Real Estate Advisor has...