Receptionist - Brand Collective

1 week ago

Richmond, Australia Brand Collective Full time

Up to 50% off all over our brands for you and family
- Pet friendly workplace - Yes, you can bring your dog to work

**About Brand Collective**:
Leading apparel and footwear companies, Brand Collective and PAS Group have recently combined forces, leading to a portfolio of 27 brands, 15 character licences and 300 retail stores across Australia and New Zealand. Trading under the Brand Collective Banner, our portfolio of brands includes Clarks, Hush Puppies, Shoes & Sox, Reebok, Superdry, Replay, Review, Elka Collective, Black Pepper, Yarra Trail, Everlast, Lonsdale, Julius Marlow, Grosby, Mossimo, Marco Polo, Volley and many more

**The opportunity**:
This role is responsible for all reception duties including answering incoming calls, greeting visitors, sending parcels overseas, organizing couriers for local deliveries and managing the mail room. The Receptionist will also provide safety related assistance for the corporate office as well as assist with general administration tasks as required.

**Key duties and responsibilities**:

- Answering incoming/external calls in a timely manner
- Greeting and announcing visitors and preferred contractors, and ensuring they are signed in as visiting the site.
- E-mailing of missed calls, messages etc.
- Booking catering where requested
- Overseeing all courier bookings, including liaison with couriers and timing of deliveries
- Booking all DHL import and export couriers
- Preparing all customs declarations and paperwork to ensure all international deliveries are received
- Liaising with the China office to ensure delivery consolidation
- Liaising with Brands and Suppliers re all imports and exports
- Receiving deliveries and signing to ensure correct delivery and appropriate storage of deliveries
- Maintaining a clean and safe office
- Distributing mail to all departments
- Ensuring priority of outgoing mail and deliveries is appropriate

**The skills and experience you offer us**:

- Strong customer orientation
- Clear verbal communication skills
- Advantageous to have done a similar or customer facing role
- Diplomacy and tact
- Ability to organise and prioritize tasks

**The perks we offer you**:

- A great culture fueled by our passionate and diverse team
- Pet friendly workspace - yes, you can bring your dog to work
- Generous discounts for you and your family across Brand Collective's entire stable of brands
- Invitations to epic sample sales
- Paid parental leave for primary and secondary caregivers (based on eligibility), volunteer leave and blood donation leave
- Purchased Leave program (ability to purchase an additional two weeks of leave per year, based on eligibility)
- Novated Leasing
- Floating Holidays - provides team members with the option to work on certain state based public holidays and take a different day off in lieu
- Reward and recognition program as well as generous service awards
- Recruitment referral incentives for permanent positions
- Exclusive benefits platform - access to generous savings from leading retailers like Woolworths, Amazon and Myer
- Learning and development - we want you to grow and get the most out of your role
- BC Wellness Hub - Monthly wellbeing webinars, individual coaching and an Employee Assistance Program with free access to Mental Health Professionals for when times are tough
- Richmond office location
- Free flu vaccines (keep the nasties away)

**video cover letter.**

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