Workforce Compliance Application Specialist

2 weeks ago

Melbourne, Australia Service Stream Full time

Primary LocationVIC - Melbourne - 655 Collins St
- Job Description SummaryService Stream are in the hunt for a new Workforce Compliance Application Specialist to join our team
- About the Role The role focuses on maintaining system configuration, ensuring smooth operation, monitoring data integrity, and supporting users so they can effectively complete their compliance tasks within the platform.

This role is based out of our modern head office, across from Southern Cross Station, which offers a vibrant environment featuring a balcony, BBQ area, collaborative and quiet spaces, and plenty of natural light.

Key Responsibilities:

- Configure and maintain Beakon modules to meet business needs, including inductions, training, permits, contractor onboarding, and incident management.
- Manage user roles, permissions, and security settings to protect sensitive data.
- Create and update workflows, forms, and templates as required.
- Monitor system performance, resolve issues, and liaise with Beakon support when necessary.
- Act as the primary point of contact for Beakon-related queries.
- Provide onboarding, training, and ongoing support for staff, contractors, and managers.
- Develop and maintain user guides, training materials, and FAQs.
- Monitor data integrity within Beakon to ensure accurate and complete information is passed to downstream systems such as Power BI.
- Identify and troubleshoot any data issues or errors in coordination with IT or relevant teams.
- Direct users to the appropriate reports, dashboards, or teams for reporting and analysis queries.

About You:

- Prior experience with Beakon or similar workforce compliance systems.
- Experience in training and onboarding system users.
- Beakon platform availability and accuracy of data.
- Positive feedback from system users.
- Successful implementation of system/process improvements.
- Compliance KPIs met with no audit failures due to system administration issues.

Benefits of working with us include:

- Growth - We are growing and there are opportunities for your career development across our business units.
- Flexible working - all flexibility requests are genuinely considered. This position offers hybrid working.
- Discounts - Access to hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing.
- Paid leave - Parental, cultural, community service, study, corporate volunteering and purchased leave available.
- Culture - We are dedicated to fostering a workplace environment that values diversity and inclusion, and we recognise and celebrate excellence throughout the year.

How To Apply

for any inquiries on how we can best support you with reasonable adjustments to the recruitment process and a designated person will contact you regarding your inquiry.
- DepartmentGBIS

How to Apply

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