Executive Assistant to Executive Management

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**Executive Assistant to Executive Management
**Title **Executive Assistant to Executive Management

**Classification **Level, Central Highlands Water Enterprise Agreement

**Team, unit **Executive Management

**Division **Executive Management

**Work location **Learmonth Road, Wendouree

**Employment type **Permanent - ongoing

**Position reports to **General Manager People, Culture and Safety

General Manager Infrastructure Planning & Operations

**Our Values**

Our vision: _Our Water - Our Customers - Healthy Living _

Our mission: _Together, we provide quality water and wastewater services, safely, efficiently and sustainably to _
- communities in the Central Highlands Region _

Our values: _Integrity Teamwork Leadership Care _

**Organisational Environment**

At CHW ‘_Safety is Everyone’s Priority’_. We are committed to the safety of our people, customers and the community
we serve and we have a zero tolerance towards harassment or violence within the workplace.

We have an inclusive workplace that embraces diversity and difference. We believe all jobs can be worked flexibly
from varied cultural backgrounds.

We encourage employees’ continuous professional development. Employees are supported in keeping abreast of
current industry best practice and are encouraged to take an active personal interest in staying informed of
professional practices, standards and latest trends.

We believe that everyone has the capability to show leadership, regardless of their formal level of authority. We
expect all team members to focus their efforts on developing and displaying the leadership behaviours defined in our
Leadership Capability Framework. We have a commitment to enhancing our leadership maturity across the whole
business, through our internal Personal Leadership Program, Learn Lead Grow (LLG), and focussing on Leading
Self, Leading People and Leading the Organisation.

**Purpose**

The primary objectives of this position are to:

- Provide high -level comprehensive, confidential executive support to the Executive Management Team in

particular the General Manager People, Culture and Safety and General Manager Infrastructure Planning &
Operations and Board.
- Driving good planning principles that support efficient operation of the executive management.
- Support continuous improvement of business processes including emerging business technologies.

**Key Duties/Responsibilities.**
- End to end management in partnership with the Corporate Secretary of Board Sub-Committee and relevant

internal Committee meetings.
- Scheduling and prioritisation of meetings to maximise Executive engagement and ensure the achievement

of organisational goals.
- Compilation, preparation and review documents to ensure appropriate standard and consistency.
- Provision of support to the Managing Director’s office as and when required.
- Timely and efficient management of financial and administrative business functions.
- Proactively work to enhance the /customer experience.
- Undertake _higher duties_ responsibilities as required.
- Other duties as directed.

**. Authority and Accountability**
- Accountable for the provision of professional and positive first point of contact service to CHW customers.
- Accountable for accurate and timely maintenance of systems and databases relevant to the position as

well as compliance with all relevant policies procedures, codes and other business instruments.
- At all times, create, maintain and foster a safe work environment and ensure compliance with the

provisions of the Occupational Health and Safety Act, Regulations and CHW policies and procedures.
- Required to actively identify and participate in training as required.
- Required to support in the development and maintenance of the “corporate planner/calendar”.

**. Judgement and Decision Making**
- Able to identify stakeholders’ needs, assess options, and respond appropriately.***
- Able to support strong prioritisation using sound judgement of workload and business needs.
- Able to be self-directed in problem solving and adding value maximising impact to business systems

and processes.
- Able to disseminate key information and be a conduit in influencing and embedding consistency and

change.

**. Specialist Knowledge and Skills**
- Very strong computer skills and highly capable with all Microsoft Office and specialist software
- Ability to pro-actively undertake comprehensive research and report on projects for General Managers
- Proficiency in desktop publishing, intranet publishing and MS teams to improve efficiency is preferred.
- Prepare high level documentation, reports, Board Paper drafts, comprehensive spreadsheets, Power

Point presentations, draft documents for reports, briefing notes, board papers and demonstrated
experience in the preparation, collation and filing of reports
- Accurate minute taking, and overseeing the delivery of action items in a proactive and thorough

manner
- Prepare Excel spreadsh