Business Administration Trainee

1 week ago


Braeside, Australia NextGen Jobs Full time

**Position Overview**

NextGen Jobs is hiring a Business Administration Trainee to support the Cowan Restoration Group. Do you have an interest in working while earning a Certificate III in Business Administration?

This 12 month traineeship based in Braeside provides customer service support to ensure the Cowan Restoration Group can operate in an effective and efficient manner.

Cowan Restoration Group is one of Australia’s leading restoration innovators with offices throughout Australia. The Group is proudly Australian owned and operated and provides professional fire and water damage restoration services primarily to the insurance industry 24 hours a day, 365 days a year.

**Key Accountabilities**

As a Customer Service Officer, you will have the following duties:

- General and Administrative Duties
- Entering claims information into the Customer Relationship Management system and Insurer web portals
- Supporting management and operational staff as required by ensuring that contractors have been appointed and provide relevant reports and information to Insurers and management as required
- Provide invoicing assistance by correctly costing claims in accordance with Insurer rates and matrices
- Understanding and meeting Insurer and internal Cowan Restoration Group Key Performance Indicators
- Assistance with and participation on the after hours on call roster
- Answer telephone calls
- Undertaking any other duties and tasks as directed by management

**About us**

NextGen Jobs enables the careers of the future, today. We offer tailored, innovative apprenticeship and traineeship programs that are designed to rapidly build practical skills and future-proof organisations.

We source highly capable talent for organisations and we do this through our deeply established roots in community.

Through our specialised, industry-leading mentoring - we guide and develop individuals over the duration of their employment and training program. Our proven model supports workforce strategy, ensures higher retention and enables longer-term successful career outcomes.

NextGen Jobs values and recognises diversity in the workplace. We are an equal opportunity employer and actively support applicants from a diverse range of backgrounds to apply. We offer safe and inclusive working environments where you can learn, grow and achieve your career objectives.

Ability to commute/relocate:

- Braeside, VIC 3195: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person



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