Quality & Administration Manager

5 days ago

Kewdale, Australia Black Rubber Pty Ltd Full time

Are you a seasoned administrator seeking to diversify your expertise & jump into a hands-on role? An exciting opportunity has arisen for a reliable & motivated Quality & Administration Manager to join one of Australia's premier tyre supply & service organisations

**About Us**

Black Rubber is a leading tyre supply & service organisation focused on the provision of efficient & safe tyre management services through its national network of Black Rubber and Tyreright branded stores. We are a member of the National Tyre & Wheel Group (NTAW), Australasia’s largest tyre, wheel, and accessory wholesaler.

**About the role**

This is a crucial role that will suit a detail orientated, organised individual who can work within a diverse, fast-paced, changing environment, with the highest regard being placed on safety, exceptional customer service and accuracy.

This is a permanent, full-time opportunity (38 hours per week), based from our Kewdale retreading factory & reporting to the Retreading General Manager.

**Role/Responsibilities**:

- Customer service including management of orders, invoices & answering enquiries.
- Scheduling the entire customer lifecycle from ordering through to pickup and delivery.
- Coordinating the retread team to ensure quality standards and production targets are met.
- Coordinating the production schedule and ensuring production targets are met.
- Troubleshooting problems in the quality & production process.
- Creation and management of production records.
- Conducting production quality checks to assess compliance with Michelin quality systems.
- Reporting and coordination of audits and training in line with Michelin standards & requirements.
- Timesheet coordination & verification.
- Ad hoc and general administration duties as required.

**Skills & Experience**
- Minimum of 2 years’ experience in an Admin role.
- Excellent written & verbal communication skills.
- Exceptional time management, organisation & attention to detail.
- Proficient computer skills - especially Microsoft Office.
- Strong problem solving & conflict resolution skills.
- Desire to learn, grow, and build a stable, long-term career in the industry.
- Experience within a quality control role and/or manufacturing environment (desirable)

**Personal Attributes**
- Reliable, punctual & self-motivated.
- Strong work ethic, desire to learn & proactive.
- Positive, can-do attitude & customer centric approach.
- Focus on the details and following procedures.

**Benefits**
- Competitive salary & paid day off for your birthday.
- Exclusive employee discount on tyres, wheels & mechanical parts.
- Free on-site parking, uniform, laptop & PPE provided.
- Excellent training, development & internal progression opportunities.
- Job Security, good team culture, supportive leadership & a focus on safety.

**How to apply**:
Please note: Only shortlisted applicants will be contacted. Applicants must be eligible to live and work in Australia as either a citizen or permanent resident.

**Benefits**:

- Employee discount
- Parental leave

Application Question(s):

- Have you worked in a role which requires a sound understanding of OH&S/WHS?
- Do you have a Forklift Licence?
- What's your expected annual base salary?
- How much notice are you required to give your current employer?

Work Authorisation:

- Australia (preferred)

Work Location: In person

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