Warranty Administrator

Western Work Force are looking for a proactive and detail-oriented Warranty Administrator to work for our clients, a leading access equipment company based in Kewdale, WA.

You will be responsible for playing an important role in ensuring accurate and efficient management of warranty claims across different branches within the company.

Key Responsibilities:

• Review and process warranty documentation submitted by branches, ensuring all details and supporting materials are correct
• Prepare and submit warranty claims for Caterpillar and Konecranes products
• Reconcile warranty-related accounts, credits, and transactions
• Track work in progress (WIP) and manufacturer bulletins to keep warranty actions up to date
• Research and confirm correct parts, part numbers, and pricing using internal systems and technical manuals
• Communicate with OEMs, suppliers, and branches to resolve claim discrepancies or technical issues
• Provide administrative and operational support to the service and warranty team as required

Skills and Experience:

• Previous experience in a service, mechanical, or parts administration environment is highly regarded
• Strong mechanical understanding or aptitude
• Confident computer literacy and data entry capabilities

What's on Offer:

• A competitive salary based on skills and experience.
• Comprehensive onboarding and ongoing training
• Career development opportunities within a national company

About Us:

Western Work Force, an esteemed Australian owned recruitment firm, stands as a pioneering force in delivering comprehensive staffing solutions, specializing in temporary, contract and permanent placement across diverse industry sectors.

Application:

If you are a results-driven professional seeking an opportunity to contribute to the success of our clients, we invite you to apply.