Renewal Specialist Grid Software

3 days ago

Bayswater, Australia Siemens Full time

Siemens Smart Infrastructure Grid Software enables grid operators as well as industry and infrastructure companies to accelerate and secure the energy transition in a sustainable and profitable way. We connect the physical and the digital world with an integrated OT and IT landscape along the entire value chain from planning through operations to maintenance - following its design principles of modularity, openness, user-centricity, interoperability, and resilience.

Are you passionate about creating new possibilities?
- As a Renewal Specialist you are responsible for ensuring renewal of a portfolio of contracts in an assigned territory based on long term partnerships with our customers. This includes contract/subscription renewals for maintenance, on-premise, SaaS and cloud solutions.

It's your role, here's the part you can play:

- You will work with sales, marketing and PLM to develop renewal strategies that proactively engage the customer and minimize churn
- You will prepare renewal letters, quotes, invoices, and notifications
- In addition, you will contact customers directly to close renewal and reinstate deals
- You will present our value proposition and escalate issues with Account Managers or Customer Service
- You will maintain customer data in Salesforce
- You will meet targeted goals for our renewals business and create accurate forecasts
- You follow best practices for all internal processes, including opportunity management, data quality and accuracy, CRM hygiene, quotations and forecasting
- You support the implementation and operation of digital sales processes and tools

Be part of our team, here's what's needed:

- You have at least a Bachelor's degree in a relevant field (e.g. Business Administration, IT) with a strong commercial background.
- In addition, several years of relevant professional experience in quota-bearing (renewal) inside sales or in the B2B SaaS industry is a must.
- You have very good commercial knowledge, especially in the areas of quotation preparation, calculation, contract law (e.g. general terms and conditions and license agreements).
- You actively engage in conversations with international clients at all levels and have excellent English communication skills, further languages such as Korean, Japanese or Chinese are a plus.
- You are data-driven, have strong analytical skills and a structured way of working
- You can work to strict deadlines and know how to prioritize assigned tasks

In return, we offer a rewarding team environment, a commitment to your ongoing learning and development, and an attractive salary package.

Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitment.

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