Help Desk Analyst

3 days ago

Sydney, Australia Anton Murray Consulting Full time

Sydney- Ancillary Areas- PermanentOur client is a global financial services firm seeking an additional headcount within their IT Help Desk team.

The Information Technology department has for mission to deliver a range of IT Systems (PC’s & Servers, Network, Storage, Internet, Mobile devices, Telephony, Applications) to users.

The role of the Help Desk is to provide timely and cost effective technology support to the organisation in partnership with the business lines to maximise profit.

**Responsibilities**:

- Answer all requests for help in a timely and attentive manner
- Troubleshoot desktop and network related issues.
- Provide general hardware support for smart phones, laptops, printers etc.
- Escalate issues to higher levels of support including global teams and/or vendors as required.
- Provide feedback with regards to recurring issues and service improvements, update team documentation to improve efficiency.

**Required**:

- Sound experience in a help desk/customer service environment.
- Microsoft Office, Windows OS, Active Directory
- Outlook / Lotus Notes administration including smart phone support
- General hardware including printers, scanners
- Service-Now (desirable)
- Cisco phone support (desirable)

  • Help Desk Analyst

    5 days ago

    Sydney, Australia Corrs Chambers Westgarth Full time

    HELP DESK ANALYST - 492756- Sydney- Technology- Full time**Join Corrs Chambers Westgarth, Australia's leading independent law firm.** The Help Desk Analyst is a key contributor to the Corrs Technology team. The Help Desk Analyst is responsible for providing friendly and efficient support, proactively processing technology incidents and requests through our...

  • IT Service Desk Analyst

    3 days ago

    Sydney, Australia Talent Web Full time

    Title: - IT Service desk Analyst Location; - Sydney. Must be in the office 4 days a week for the first 6 months. Length: - Permanent Must be based in Sydney, and have valid Australian visa Brief Position Description: The IT Service Desk Analyst works within the IT department and is responsible for ensuring that efficient and effective responses to...

  • Service Desk Analyst

    1 day ago

    Sydney, Australia HAYS Full time

    Service Desk Analyst - 4 month contract - Government - Chatswood location **Your new company** *** This Government Organisation is currently seeking a Service Desk Analyst to join the IT team in a 5 month contract. This Government Organisation is based in the Chatswood area of Sydney and are looking for a Service Desk Analyst with experience across high...

  • Help Desk Analyst

    7 days ago

    North Sydney, Australia SPS COMMERCE Full time

    Description: **Essential Responsibilities / Duties**: - Configures and deploys laptops and software for employees following the SPS Commerce standards and guidelines - Creating and maintaining documentation of repeatable steps and publishing knowledge base articles for SPS team members - Primary support for troubleshooting and resolving hardware issues on...

  • Ict Help Desk Officer

    3 days ago

    Sydney Central Business District, Australia HAYS Full time

    WFH - State Government Organisation - 7 Month Contract with Potential for Extension **Your new company** *** This state government organisation is currently looking for Service Desk Analysts to join their IT support team in a 7 month contract with the potential to extend. This organisation is located in Parramatta area but you will have the opportunity to...

  • Trading Analyst

    3 days ago

    Sydney, New South Wales, Australia The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

  • IT Service Desk Analyst

    2 weeks ago

    Sydney, Australia IPAR Full time

    **Company Description**: We are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual we are...

  • Help Desk Operator

    7 days ago

    Sydney, Australia Brix Projects Full time

    Immediate Start - Competitive Salary $65k - $70k + Super - Permanent Full Time Position Brix projects are currently recruiting a Help Desk Operator for a leading Building Services Security company in the Southern Sydney area. Bullet Points - Immediate Start - Competitive Salary $65k - $70k + Super - Permanent Full Time Position **_A leading security firm...

  • Help Desk Analyst

    1 day ago

    Sydney, Australia BNP Paribas Full time

    **Department** The Information Technology department has for mission to deliver a range of IT Systems (PC’s & Servers, Network, Storage, Internet, Mobile devices, Telephony, Applications) to BNPP users. We do so keeping in mind Customer Service attributes whilst operating under in an environment of controlled risks and costs. The role of the Help Desk is...

  • Service Desk Analyst

    1 week ago

    Sydney Western Suburbs, Australia HAYS Full time

    Service Desk Analyst - 12 month contract - WFH **Your new company** *** This state government organisation is currently looking for Service Desk Analysts to join their IT support team in a full time 12 month contract. This organisation is located in Sydney CBD area but you will have the opportunity to WFH. You will have the opportunity to work as a part of...