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Reporting Analyst
2 weeks ago
At Meltwater, our core competency of adaptability to client’s requirements and quick delivery comes from the unique team of individuals composed of diverse insights & analytical skill sets. We always strive to break new ground, constantly focusing on solution-oriented approaches and at the same time supporting each individual to develop their full potential.
This role is based in Melbourne and will report directly to the Analyst Manager, APAC.
***
**What You'll Do**:
- Analyse mainstream media and social media content to draw meaningful insights which help with furthering our clients' strategic communications goals
- Conduct quantitative and qualitative media data analysis
- Manage your portfolio of monthly/quarterly projects and ensure customer satisfaction throughout the delivery process
- Utilise our award-winning Meltwater solutions, Microsoft Excel and PowerPoint extensively, to cover end-to-end process of extracting raw data, uncovering insights, and delivering reports in a digestible format to clients
- Play an integral role of working cohesively with your team to ensure all deliverables and tasks are completed in good quality and well within deadlines
- Brainstorm and strategise ways to evolve & improve report quality and objectives, catering to clients’ changing requirements or feedback
- Work closely and interdependently with your internal team, enterprise clients and Account Managers with a shared purpose of value-adding to clients
**Who You Are**:
- Attained Bachelor's Degree or relevant previous work experience
- Entry and graduate level / 0-1 years of relevant work experience (experience in a Client facing roles an advantage)
- Proficient in using Microsoft Excel, pivot tables, Vlookup and Powerpoint
- Excellent report writing skills, with experience in both qualitative and quantitative reporting
- Able to think critically - look at numbers, trends, and data and come to conclusions based on the findings
- Excellent communication and presentation skills, both written and verbal
- Must be a team player
- Keen interest in current affairs, mainstream media and social media
- Strong customer focus
- Hold full, unrestricted working rights in Australia (working holiday visa is not accepted)
- Meticulous - have an eye for detail, ensure data integrity & precision, and exercise vigilance in the analysis to come to correct conclusions
- Must be comfortable working independently
- Experience with data visualisation tools such as Tableau, Power BI, Google Studio (preferred)
**What We Offer**:
- Empowerment in your role
- Flat hierarchy with diverse, high-performance & collaborative teams
- Global presence & a uniquely Meltwater culture like no other
- Both flexible work arrangements & vibrant offices with well-stocked pantries
**About the company****:
**_About Meltwater_**
With 20 years of experience in the field of online media monitoring, **Meltwater is a global leader in media intelligence and social analytics SaaS solutions** - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. Over 30,000 of the world’s most respected brands rely on Meltwater to help inform their marketing & communications strategies and executive decision making. With over 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner offering best-in-class support through our local customer success teams.
Meltwater employees embody the work-hard, play-hard spirit through our 3 core values - Moro (fun), Enere (number one) and Respekt (respect). These founding principles stem from our Norwegian roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that thrive on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.
