Project Support Officer
3 hours ago
**Job Details**:
**Location**
Canberra
**Salary**
AU$50.00 - AU$80 per hour
**Job Type**
Contract
**Ref**
BBBH91383_1659852709
**Contact**
Connie Tong
**Posted**
about 1 hour ago
- **Initial 12 Months contract plus 12 Months extension option**:
- ** ACT/NSW/QLD/VIC/WA based role with hybrid working options available (40% working offsite)**:
- ** Must be an Australian citizen with a current AGSVA security clearance**
**About the Role**
Our client has a requirement to engage two ICT Project Support Officers. The ICT Services Branch, within the Office of the CIO, is implementing a major infrastructure and operational transformation which includes a program of work consisting of multiple technology projects.
The projects include Identity and Access Management, Desktop, Network, Printing, Security, M365, or Unified Communications disciplines.
The ICT Services Project Support Officer role will work to the Program Lead and/or Project Manager in assisting with implementation of these projects, completing necessary tasks, co-ordinating efforts and providing tactical support.
**Responsibilities**:
- Support ICT Services Branch Projects by organising meetings, preparing agenda, collecting packs & distributing materials, taking minutes, and recording actions accordingly in such forums such as; individual project meetings, technical workshops, project specific organisational change meetings, scrums, stand-ups and project reviews, and branch portfolio meetings
- Support Program Lead and Project Managers by updating and maintaining data entry in Clarizen, Confluence, Jira, and any other relevant project management tools.
- Contribute to the production of various project reports.
- Production and review of any required or new project artefacts.
- Maintain register Risks, Issues and Decisions in Clarizen and Confluence.
- Engage with internal and external stakeholders in a positive and professional manner.
- Work proactively and collaboratively to resolve problems and achieve business outcomes.
- Perform any ad-hoc administrative needs.
**Essential criteria**
- Experience Project Support Officer experience working with one or more relevant technology domains such as Identity and Access Management, Desktop, Network, Printing, Security, M365, or Unified Communications.
- Experience in assisting to deliver projects in line with Agile Methodologies.
- Demonstrated ability and experience in using various project management tools, such as Clarizen, Confluence, Jira and all Microsoft Office Suite programs
- Proven experience working in a geographically diverse, multi-disciplinary team, building rapport, and managing stakeholder expectations.
**How to Apply
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