Phone Clinical Sales Specialist

**Location**:
Mulgrave, AU
**Job Family**: Consumer
**Country/Region**: Australia
Competitive salary + super + 30k annual bonus potential + birthday leave + annual salary review
Consistently ranked as one of Australia’s Best Places to Work, with a No. 2 ranking in 2024
Hybrid working on offer - work from home 2 days a week once trained
Comprehensive product training provided - no industry experience required
Join a global market leader in the medical device space
**Who we are**:
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with very private and personal medical conditions. Employing around 16,000 people globally and with products available in more than 143 countries, we are one of the worlds leading medical device companies. We are constantly growing our business and always looking for new ways to move forward - we explore, learn and look for new ways of doing things. Curiosity works here.
We invest in our people, bringing real-world experience that enables us to solve our patients’ diverse challenges of today and anticipate those of tomorrow.
**The role**:
Use your communication skills and passion for helping others to connect with healthcare professionals and introduce innovative wound care solutions. Whether you are a nurse looking for a change in career, or a sales professional looking to make a difference, you’ll receive comprehensive training and support to succeed.
You’ll proactively engage with aged care, primary care and community providers through outbound calls and video demonstrations to influence prescribing decisions and drive business growth.
**Your responsibilities**:
Outbound calls to primary care, aged care facilities and community providers to identify and qualify leads for our field sales team.
Telephone calls and video demonstrations of our Wound Care products and services to healthcare professionals
Research client requirements to understand pain points and tailor communication strategies accordingly.
Research new business opportunities through various channels (online databases, LinkedIn, etc.).
Maintain database of leads and prospects in the CRM system.
Collaborate with Territory Managers and other internal stakeholders to ensure a seamless handover of qualified leads.
Monitor market trends and competitor activities.
Conduct regular client follow-ups to ensure their needs are met and identify opportunities.
**To succeed**:
No industry experience required - comprehensive training and support provided
Experience as a nurse is desired but not essential
Proven track record in achieving and exceeding targets in an ethical manner
Exceptional phone and communication skills with an ability to build rapport and establish trust with potential clients.
Intermediate IT competencies in managing multiple software systems.
Effective time management skills and administrative capabilities.
Self-motivated, highly driven and results oriented.
**What we can offer you**:
At Coloplast we recognise the importance of not just developing innovative products to make life easier for people with intimate health care needs, but just as important is investing and growing our people.
Our work culture is one of our most valued assets at Coloplast, which means that when we recruit, we are looking for the right person with attributes and values that align with ours. Don't just take our word for it, have an overall engagement score of 8.6 out of 10
**Our core business values are**:
Closeness....to better understand
Passion...to make a difference
Respect & Responsibility....to guide us
If you feel you have what we are looking for and share our values, then we would love to hear from you
We commit to respond to every applicant.
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward - we explore, learn and look for new ways of doing things.
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