Consumer Sales Specialist

2 days ago

Mulgrave, Australia Coloplast Full time

**Location**:
Mulgrave, AU
**Job Family**: Consumer
**Country/Region**: Australia
Competitive salary + super + bonus potential + birthday leave + annual salary review
Consistently ranked as one of Australia’s Best Places to Work, with a No. 2 ranking in 2024
Hybrid working on offer - work from home 2 days a week once trained
Opportunities for development in a rapidly growing business
Warm leads, no cold calling
Join a Global Market Leader
**Who we are**:
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with very private and personal medical conditions. Employing around 16,000 people globally and with products available in more than 143 countries, we are one of the worlds leading medical device companies. We are constantly growing our business and always looking for new ways to move forward - we explore, learn and look for new ways of doing things. Curiosity works here.
We invest in our people, bringing real-world experience that enables us to solve our patients’ diverse challenges of today and anticipate those of tomorrow.
**Who you are**:
We are seeking a self-motivated Consumer Sales Specialist who is looking to become part of a passionate team. Engage in conversations that matter with our consumers, providing product solutions that address our users' intimate healthcare needs. The role requires someone with a results-oriented mindset who can quickly connect with consumers on a personal level to help them through what is likely a very private and difficult time and provide life changing outcomes.
**Your responsibilities**:
Outbound calls to consumers to identify issues and provide appropriate product solutions
Maximise sales revenue from warm leads to achieve targets
Promote the benefits of Coloplast products and convert customers
Handle consumer objections by listening and responding appropriately
Maintain knowledge of products, services, and sales techniques via ongoing training
**To succeed**:
Proven track record in achieving and exceeding targets in an ethical manner
Exceptional phone skills with an ability to quickly build rapport and seek consumer commitment in an empathetic manner
A team player, with drive to work towards personal and team goals
Demonstrated resilience to navigate challenging conversations
Intermediate IT competencies in managing multiple software systems
Ability to prioritise work and meet expected deadlines
**What we can offer you**:
At Coloplast we recognise the importance of not just developing innovative products to make life easier for people with intimate health care needs, but just as important is investing and growing our people.
Our work culture is one of our most valued assets at Coloplast, which means that when we recruit, we are looking for the right person with attributes and values that align with ours. Don't just take our word for it, have an overall engagement score of 8.6 out of 10
**Our core business values are**:
Closeness....to better understand
Passion...to make a difference
Respect & Responsibility....to guide us
If you feel you have what we are looking for and share our values, then we would love to hear from you
We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.
58433
LI-CO

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