Training Manager
2 weeks ago
**Job Details**:
**Location**
Melbourne CBD
**Salary**
ASAP start, flexible working
**Job Type**
Full Time
**Ref**
BBBH98702_1676503415
**Contact**
Carly Llorente
**Posted**
about 2 hours ago
Join high-profile University is seeking an experience Training Manager to create a flexible, fit for purpose, sustainable training approach that will enable new users of a student administration solution off-shore to deliver to their role expectations in their teams.
Your brand-new role will see you identify the best learning levers to pull (face to face, digital, simulations, assessment, procedures, class based etc) that will enable adoption of the new solution so as not to impact the BAU core services for students.
**Key activities**
- Lead and deliver the program's learning end to end approach that includes identifying the most relevant and effective type of learning
- Lead the build, review, sign off, approval, deployment, tracking and measurement of training solution adoption including assessing end user understanding, ease and adoption in using the solution of the solution
- Collaborate with the program change team, functional, technical and stakeholder teams to identify and service the learning requirements for all users
- Coordinate and deliver fit for purpose digital and face to face training sessions
- Work collaboratively with the program SMEs, business and change analysts to select, analyse, review and approve and deliver suitable training material via varied training channels (face to face, self-paced, classroom, team based learning)
- Set up a training and SME coaching/mentoring and support model for first 2 weeks, 1 month, 2 month and 3 months post go live
- Document all training related comms and work with the program communications manager to deliver via relevant channels
- Manage the end-to-end training delivery schedule (pre and post deployment) including recording workshops as required and creating a BAU/SharePoint learning library to hand over to BAU team to maintain ongoing.
**Skills, knowledge, and experience**
- Minimum 5+ of experience in planning, designing, building and delivering end to end training solutions for new systems, business processes across multiple business teams and locations using a modularised learning approach that includes blended learning solutions and 70/20/10 learning model
- Creative, open, practical, flexible, 'test & learn' mindset that can identify suitable solutions within tight timeframes and budgets.
- Understands the adult learning landscape, approaches, technical requirements and caters for varied options and preferences
- Experience setting up training environments, coordinating access, identifying relevant scenarios and assessment questions
- Experience setting up and managing training developer teams including working with SMEs, change and business analysts to ensure materials are relevant, practical and easily maintainable and updated for future learning opportunities
- Previous experience managing training budget, training resources capabilities as required
- Experience creating online training solutions preferable
- Ability to design and deliver train the trainer programs
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