Ordering and Sales Operations Coordinator

2 days ago

Mulgrave, Australia Daimler Truck AG Full time

Tasks

FOR ALL WHO KEEP THE WORLD MOVING
At Daimler Truck Australia Pacific, our company is well positioned as a global leader in the manufacturing of high-quality commercial vehicles with three high-profile brands: Mercedes-Benz Trucks, Fuso Truck and Bus and Freightliner. Leaders in our industry, we have a clear vision to be the undisputed leader of the truck and bus industry in Australia, and we share a common Daimler Trucks purpose across the globe
- For All Who Keep The World Moving

We have an exciting opportunity for a solution focused professional to drive technical product data and sales operations excellence for heavy duty trucks (HDT), as the Ordering and Sales Operations Coordinator. In this challenging role, you will support the Mercedes-Benz and Freightliner Product and Sales Operations team to define and specify HDT products together with dealers to deliver a consistent HDT product pipeline to our customers.

The role:
Based at our head office in Mulgrave and reporting to the Manager - HDT Operations Manager, your key responsibilities will include:

- Provide accurate, timely and reliable factory order management and administrative support to HDT products.
- Manage truck sales orders, specification and price changes through factory systems, SAP and customer front end systems.
- Ensure precise documentation and management of all truck sales orders, changes orders, and related ordering details.
- Maintain Master Data management and develop specifications for smooth integration into ordering and processing systems.
- Track factory build changes through daily reports to ensure customer requirements are met.
- Oversee ordering process lead times and follow up on delayed vehicles due to production or shipping schedule changes.
- Ensure compliance with vehicle and wholesale processing guidelines.
- Provide support for sales operations across the complete sales planning, vehicle ordering, and logistics process.
- Assist Sales and Aftersales teams with vehicle specification and stock management.
- Facilitate effective communication and collaboration between engineering, product, and sales operations teams.
- Collaborate with key stakeholders in DAG & DTNA to secure production quotas and fulfill special customer requirements.

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