Operations Coordinator Annual Salary 70-90k

4 days ago

Mulgrave, Australia VE FURNITURE Full time

**Company**:
VE Furniture is a specialist manufacturer and importer of furniture and components, specifically designed to meet the diverse needs of the educational and commercial market sectors. We have a passion for self-education and sustainability; and believe that progressive education is the essence of positive change in our world.

**Department**:
The Operations Department provides clarity and direction through clear communication and a commitment to quality information. We utilize our strengths in problem solving, resourcing and support to achieve win-win outcomes for everyone in our community.

Our team fosters excellence by driving efficiency and consistency of information flow from the point of sale through to delivery (with particular focus on translation of business critical information between our CRM, operations system and project management system).

**Role & Responsibilities**:
The Operations Coordinator is responsible for overseeing and managing the daily operations ensuring smooth workflows, efficient processes, and effective communication across different departments.
- Timely new order/project profiling, plus accurate estimation of costs and timelines for supply
- Customer information clarification and data integrity, plus collation of supporting documentation
- Accurate order processing in SAP B1- including sales, purchase & production order creation
- Hubspot status updates, claim and loan management plus general customer service support
- including handling customer inquiries and providing support as required
- Daily sales and inventory reporting, plus weekly reporting on project statuses, order profiles, costings and timeline deviations
- Monthly review of supply chain management with other operational stakeholders to identify ways to improve processes, increase efficiency and reduce costs.
- Freight calculation and review
- Adherence to company policies, regulations, and safety procedures

**Requirements**:
**Experience & Skills Required**:

- 5 years experience in a similar position (required)
- Proficiency with SAP B1 and Hubspot (or similar accounting/CRM packages)

**Personal Attributes Required**:

- Proactive & organised nature
- Exemplary attention to detail and ability to identify inconsistencies and issues before they occur
- Strong communication & problem-solving skills
- Exceptional time management & critical thinking skills
- Ability to work with and lead a team
- Dynamic & enthusiastic attitude
- Hard working with the ability to embrace new skills & training

**Benefits**

We are looking for a team oriented, dynamic person who aligns with our company vision and mission for positive change. Previous experience in a similar position is required. Full training and resources can be provided to the successful applicant, with the potential for future career progression depending on aptitude, competency, and autonomy.

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