Administrator/service Scheduler

2 weeks ago

Perth, Australia HAYS Full time

Seeking an outgoing and confident individual to join a well established team in Midvale.

**Your new company**
Innovative and well-established organisation providing electronic, electrical and technology solutions from supply to production and beyond.

**Your new role**
The primary function of this role is to ensure customer service requests and payments are actioned, processed and recorded accurately and in a timely manner. This role also involves administrative tasks and support to the operations team. Key Responsibilities and Activities Key responsibilities across the following key areas of:
Customer Service
- Deliver quality information and services to both internal and external customers,

Product Knowledge
- Ensure your product knowledge of all products and services offered by the company are up to date,
- Ensure you have a strong working knowledge of all systems, such as Momentum and Guardian Live, to effectively complete your role and to also educate our customers to enable them to self-service.

Financial Management
- Ensure all purchase orders (PO's) are processed correctly and in an efficient manner,
- Ensure all invoices for contracted service work are processed and sent to accounts receivable in a timely and efficient manner.

Logistics & Scheduling
- Scheduling of installers to ensure maximum productivity and the most economical outcome for the company and customer,
- Organising the despatch of all products and items in line with company standards,
- Ensuring the Return Merchandise Authority (RMA) process is completed correctly, and expenses incurred are recouped from vendors.

Administration
- Providing general administrative assistance to your line manager including but not limited to entering of data into systems, maintaining spreadsheets and the taking of meeting minutes,
- Ensuring all processes and procedures for your area are documented and kept up to date,
- Capture statistics and prepare reports as directed by the Supervisor or Manager,
- Responsible and accountable for adequately managing the official records they create and receive according to relevant legislation, policies and procedures,
- Ensure data is entered accurately and timely into systems,
- Ensure the privacy and data protection of our customers are maintained,
- Be readily available to support other operational requirements in times of high demand or leave coverage.

**What you'll need to succeed**
- 2 years' experience working in a customer service role within a similar environment,
- Experience working within a fast-paced environment with the ability to quickly adapt to changing priorities and procedures,
- Excellent organisational and time management skills,
- Ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines,
- Ability to work independently, with limited supervision,

**What you'll get in return**
You will work with a fun, interactive and social team. This role also offers great career progression opportunities.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2686656

  • Scheduling Administrator

    1 week ago

    Perth, Australia ABN Group Full time

    **Scheduling Administrator**: - 492833 - Perth - Building/Construction - Estimating/Scheduling - Full-time (Permanent) - Add to favourites Favourite View favourites **Why you will be excited about this role** As a Scheduling Administrator at Dale Alcock Homes, you will have the opportunity to be part of a dynamic and innovative team that plays a crucial...

  • Scheduling Administrator Canningvale

    2 days ago

    Perth, Australia HAYS Full time

    Customer administration **Your new company** My client is a manufacturer and supplier of laboratory analytical instruments. It has been influential in the development of the various analytical instruments, and it remains notable for its work in the advancement of particle sizing technology. **Your new role** You will perform a multitude of administration...

  • Crew Scheduling Administrator

    1 week ago

    Perth, Australia McDermott Full time

    **Job Overview**: The Crew Scheduling Administrator has established Crew Scheduling to perform a range of day-to-day activities. The Crew Scheduling Administrator is capable of recognizing and solving typical General Services problems with limited supervisory approval. They are tasked with evaluating and selecting solutions from established options. Their...

  • Administrative Scheduling Coordinator

    1 day ago

    Perth, Western Australia beBeeScheduler Full time $48,624 - $67,616

    Scheduling AdministratorWe are seeking a highly organized individual to manage job booking and office administration.Handle accounts receivable, cash sheets, deposits, and monthly statements.Process and maintain inventory of parts and service vehicles.Create and send invoices and billing.Answer phones and provide customer service.Book hydro and ESA...

  • Administrative Coordinator

    5 days ago

    Perth, Western Australia beBeeSupport Full time $65,391 - $82,450

    Job Title:Scheduling CoordinatorAbout the Role:We are seeking a highly skilled and organized individual to support our scheduling team in arranging services that meet our customer needs. The successful candidate will be responsible for managing client service requests, working closely with schedulers and care facilitators to ensure data accuracy, and...

  • Service Scheduler

    2 days ago

    Perth Central Business District, Australia Trivantage Full time

    **Perth CBD, Inner & Western Suburbs | Full Time** Administration & Office Support Administrative Assistants **$55,000 - $69,999** We are seeking a well-organized and motivated scheduler, who is prepared to manage a variety of tasks in a fast-paced environment; - Scheduling and allocating of field staff for all faults and breakdown work - Invoicing -...

  • Administrative Coordinator

    4 days ago

    Perth, Western Australia beBeeScheduling Full time $60,000 - $85,000

    Scheduling and Bookkeeping SpecialistWe are seeking a skilled Scheduling and Bookkeeping Administrator to manage job bookings, staff coordination, billing, and office administration.Responsibilities:Handle accounts receivable and payable, cash sheets, deposits, and monthly statements.Maintain inventory of parts and service vehicles.Create and send invoices...

  • Schedule Service Coordinators

    5 days ago

    Perth, Western Australia beBeeScheduling Full time

    Job Opportunity: Scheduling ProfessionalThe ideal candidate will be responsible for coordinating the scheduling of Community Support Workers to ensure seamless service delivery. This role involves working closely with team leaders to fine-tune schedules, minimizing travel time and maximizing service quality.Daily tasks will include reviewing rosters, making...

  • Service Scheduler

    2 weeks ago

    Perth, Western Australia BaptistCare Full time

    Join to apply for the Service Scheduler role at BaptistCare1 day ago Be among the first 25 applicantsJoin to apply for the Service Scheduler role at BaptistCareDirect message the job poster from BaptistCareLocated at our Belmont Office | Free onsite parkingAccess to salary packaging (up to $18,550 tax-free) for all eligible employeesDo you have a flair for...

  • Service - Planner / Scheduler

    1 week ago

    Perth, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions. **The Opportunity** HCA’s Forrestdale...