Program Coordinator

Full time (1.0FTE), Permanent Role | Location: Noarlunga
- Collaborative and client focused team | Experienced and supportive leadership
- SCHCADS Level 5 $49.28p/h + super + PBI salary packaging

**The Role**

The Program Coordinator is a pivotal role within Your LINC South, located in Noarlunga, serving the Southern Adelaide Local Health Network (SALHN). The position oversees three key support programs:

- ** ED Crisis Service**: Provides short-term support for individuals in psychosocial distress, helping resolve issues and connect to long-term services.
- ** Intensive Crisis Support (ICS)**: Offers high-intensity case management to reduce distress, support transitions, and focus on long-term wellbeing
- ** Non-acute Psychosocial Support (NAPS)**: Delivers moderate-intensity case management to promote independence, connect to community supports, and assist with NDIS transitions.

The Program Coordinator primarily manages the ED Crisis Service, with occasional involvement in other support packages. Reporting to the Your LINC South Manager, the Program Coordinator is responsible for ensuring high-quality, responsive service delivery and managing a client caseload. You will monitor risk and quality management systems, attend case conferences, mentor staff, and maintain strong relationships with clients and stakeholders.

The following key responsibilities will ensure you contribute to the program meeting its objectives.
- Monitor and coordinate incoming referrals to ensure suitable client-staff matching.
- Participate in case conferences and client reviews, supporting team members, clients, and networks.
- Maintain a client caseload, delivering individual or group support.
- Ensure accurate and up-to-date case notes and documentation.
- Mentor and inspire best practices within the team, promoting a positive and productive work environment.
- Build strong relationships with key stakeholders.
- Support site resource development and review to meet operational needs.

**What you need to bring**
- Certificate IV in Mental Health or equivalent qualification.
- Experience in mental health services, working with individuals with complex needs.
- Experience in recovery frameworks and trauma-informed care.
- Ability to make decisions under pressure and manage crises.
- Knowledge of community services and the NDIS eligibility and transition processes.
- Degree in Social Work, Psychology, Counselling, or a related field. (Desirable)
- Experience with Athena Penelope electronic data management system. (Desirable)

**Special Condition**

Willingness to take part in Centacare’s fleet car program or grey fleet your personal vehicle.

See attached position description for full details.

Prior to receiving a formal offer of employment with Centacare, the following documents must be provided for this role:

- Driver’s licence
- Valid Working with Children Check (WWCC)
- Evidence of right to work in Australia
- 100 points of identification

**What's in it for you**
- SCHCADS Award 2010 Level 5 $49.28 per hour + super
- Generous salary packaging to help increase your take home pay
- Experienced and supportive leadership
- Professional team of specialist workers
- Supportive leadership and supervision
- Access to training and professional development opportunities
- Access to our Employee Assistance Program (EAP)

**Who we are**

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Family Services - Our Story

**How to Apply**

Please submit your resume and cover letter **(as one document**) outlining how you meet the requirements of this role as outlined in the position description.

For a confidential discussion about this opportunity please contact **Tim Davis, Manager** on **0438 515 618.**

**Applications close: 5 pm, Friday 21 February.**

**Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.**

With respect, no agencies please.