Account Manager

1 week ago

Surry Hills, Australia Thinking Loud Full time

**Key Responsibilities**:

- Ongoing client contact, responsible for managing day-to-day expectations and requests of agency clients, primarily covering consumer brand and event / entertainment accounts, and occasionally working on independent artists and record label brand accounts
- Responsible for end to end management of key PR projects and retained client accounts
- Proactively manage & lead WIP meetings (client and internal)
- Work with cross-functional, in-house teams and contract staff to plan and implement innovative, creative PR campaigns in line with set KPIs
- Work closely and collaboratively with media to deliver considered, top-tier editorial output across music, lifestyle, pop culture and consumer tech publishers
- Monitor performance of the activities undertaken to ensure all projects remain on track for a successful rollout.
- Monitor expenditure on client accounts and budget planning.
- Proactively manage and maintain internal agency process documents and tools, including WIP documents, run sheets, worksheets, timelines, KPI trackers and content schedules are updated
- Provide support at all relevant agency events, including out of hours and weekend activities when requested
- Lead on client reporting, ensuring agency tools are up to date to allow timely and effective client communication and campaign evaluation
- Supervising and advising junior staff members and interns within your team.

**Skills & requirements**:

- Minimum 3-4 years PR, label or agency experience
- Passion for music and culture
- Proven experience managing client relationships and developing effective communication strategies
- Experience delivering in a fast-paced environment displaying logical thinking, forward planning and the ability to identify, flag and solve problems 
- Exceptional coordination, administration, and communication skills
- Demonstrated ability to show initiative and work autonomously

**Bonus points**:

- Experience across culture, music, film, the arts

**Job Type**: Contract
Contract length: 2 months

**Experience**:

- PR or agency: 3 years (preferred)

Work Location: In person

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