Account Manager

**Title**: Account Manager - Time Out Sydney

**Location**: Based at the Time Out Sydney office, with some WFH days and flexibility offered

**About Time Out Group**
Time Out Group is a global media and hospitality business that inspires and enables people to experience the best of the city through its two divisions - Time Out Media and Time Out Market. Time Out launched in London in 1968 to help people discover the exciting new urban cultures that had started up all over the city - today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to Do, See and Eat across 333 cities in 59 countries and across a unique multi-platform model spanning both digital and physical channels.

In Australia, we have been committed to bringing to life the best of the city since 2007 with teams in Sydney and Melbourne, this year we launched Time Out Australia to further build our business in the Australian digital lifestyle space.

**About the role**
The Account Manager is responsible for seeking out new business and developing existing business across the digital, social, and experiential spaces. You will be the primary point of contact for our clients, responsible for building and maintaining strong relationships, identifying sales opportunities, and ensuring customer satisfaction. You will work closely with our sales team to develop and implement effective strategies to drive revenue growth and achieve sales targets.

**Key Responsibilities**
- Develop and maintain strong relationships with existing and prospective clients.
- Identify and pursue new business opportunities to achieve sales targets.
- Conduct market research to understand client needs and industry trends.\
- Prepare and deliver compelling sales presentations and proposals.
- Negotiate contracts and close sales deals.
- Provide excellent customer service, addressing client concerns and ensuring satisfaction.
- Collaborate with internal teams to ensure seamless service delivery and client onboarding.
- Track and report on sales performance, providing insights and recommendations for improvement.
- Attend key events and networking opportunities
- Drive the full sales and partnerships cycle Work with sales support including the Ad Ops, Campaign Management, Creative Solutions and Editorial teams.

**Skills & Experience**
This role depends upon excellent interpersonal communication skills, creative thinking, entrepreneurial mindset, strong project management skills and sector knowledge - all of which Time Out expects will continuously develop with time in the role. You will be passionate about the advertising industry, have deep connections in NSW Agencies, and be a strong people/experience oriented professional.
- 3 + years media sales experience in publishing 1+ years people management experience (desirable)

**Benefits & Perks**
Opportunity to join an award-winning market leader in digital publishing
Lots of free tickets and opportunities to experience our city culture
Flexible working arrangements
Birthday leave
Fun, welcoming and supportive culture
Learning & Development opportunities
Paid Parental Leave
Dog-friendly offices in Melbourne and Sydney
Celebrations - we’re big on celebrating and shouting out about great work
Team bonding and social activities

**About our culture**

**About Time Out Group plc**

Through Time Out Media and Time Out Market we help our large audience go out in the world's greatest cities and connect global brands as well as local talents with this valuable audience.

**Time Out Media**’s multiple digital and physical channels span websites, mobile, social media, video, audio and Live Events. Across these channels, Time Out distributes its high-quality content - curated and created by a global team of local expert journalists - around the best food, drinks, culture, art, music, theatre, travel and entertainment in 333 cities and 59 countries. The Company is giving international, national and local brands and businesses the opportunity to connect with this global reach and strong traffic from a desirable audience by offering bespoke 360-degree multichannel advertising solutions. Since its launch in 1968, Time Out has become a global brand that advertisers and consumers love and trust.

**Time Out Market** is the world's first editorially curated food and cultural market, leveraging the Time Out brand to bring the best of the city together under one roof: its best chefs, drinks and cultural experiences - based on the editorial curation Time Out has always been known for. The first Time Out Market opened in 2014 in Lisbon, quickly turning into one of the most popular destinations in the city. The success of Lisbon brought further expansion and the portfolio currently includes seven Markets:
in addition to Lisbon, there are sites in New York, Boston, Montreal, Chicago, Dubai and Cape Town. More Time Out Market locations are in the pipeline as the global expansion conti