Marketing Specialist

7 days ago

Cremorne, Australia Placed.au Full time

**Job description: **
- Plan, develop, and organise advertising policies and campaigns to support sales objectives.
- Advise executives and clients on advertising strategies and campaigns to reach target markets.
- Create consumer awareness and effectively promote the attributes of goods and services.
- Create, schedule, and publish marketing content to social media platforms and websites.
- Analyse data from digital marketing campaigns and platforms.
- Recommend updates to digital content to improve search engine metrics.
- Manage customer KPIs, SLAs, and interactions.
- Develop strong relationships with Brandsec customers through the entire lifecycle journey.
- Work closely with the operations team to ensure a seamless onboarding and post-sale experience.
- Draft and send communications to clients about new product and service offerings (value add campaigns) and managing all follow-ups.
- Review of client invoices prior to invoicing period.
- Manage upsell, contract renewals, and deal negotiations.
- Work with the Brandsec team, conduct DNS and security audits, and identify risks within the client’s portfolio.
- Facilitate client order provisioning.
- Work with third-party vendors to deliver key services to clients.
- Handle complaints and concerns.
- Demonstrate the Brandsec portal to existing customers where required.

**Qualifications/Attributes**:

- Must hold a Bachelor’s Degree in Business or at least 5 years of relevant work experience in lieu of the qualification.
- Must have a minimum of 2 years of relevant work experience.
- Must exhibit flexibility and adaptability.
- Must have solid computer skills including Microsoft Suite and other software such as Hubspot CRM.
- Must exhibit customer-first approach with experience in Account Management, Training, and Support.
- Must have strong interpersonal and communication skills both written and verbal.
- Analytical and solution-oriented mindset with the ability to derive insights from different sources of data.
- Strong organizational and time management skills.

**Salary Range**: $70,000 - $90,000 p.a. excluding superannuation.

**Salary**: $70,000.00 - $90,000.00 per year

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Cremorne, VIC (required)

Ability to Relocate:

- Cremorne, VIC: Relocate before starting work (required)

Work Location: In person

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