Customer Service Representative

1 day ago

Greater Adelaide SA, Australia Boart Longyear Full time

Boart Longyear has been a leading provider of drilling products and services to the global minerals industry for over 130 years. As the industry’s only integrated drilling services and products provider, we combine engineering excellence, global manufacturing facilities and the most experienced drilling services group in the business.

The primary purpose of the Customer Service Representative is to support the sale of our globally manufactured items to our APAC customer base to ensure their requirements are understood and delivery commitments are met.

**Want to know a little more about the role? Day-to-day responsibilities include**:

- Proactively manage orders including quoting, bookings, back orders, data entry Managing leads
- Provide customer service by answering customer queries, processing their sales in a timely fashion, and answering queries promptly and accurately
- Executing telephone sales
- Manage and process claims assessments and Return of Material Authorization (RMA)
- Support Managers with sales and administrative activities
- Drive transactional sales
- Implement direct marketing activities as instructed by Business Development Managers
- Oversee delivery and troubleshooting of products
- Build ongoing relationships with existing customers
- Undertaking administrative tasks
- Assist with inventory functions, stock control and inventory management.

**A few other things we’re looking for**:

- Focus on customer service excellence with internal and external clients
- Excellent written & verbal communication skills
- Excellent Listening and Questioning Skills
- Ability to prioritise objectives and responsibilities
- Strong Microsoft Office skills including Excel, Access and PowerPoint
- Previous experience in using Oracle (desirable, not essential)
- Previous experience working in a customer service or customer facing role in a relevant industry (e.g. drilling, mining, construction, etc.)
- Sound planning and organisational skills
- A team-focused attitude
- Excellent analytical skills, Technically savvy

Our varied range of services and products requires bringing together diverse and complimentary people. At Boart Longyear our aspiration is to create an environment that welcomes all unique attributes a person possesses.

  • Customer Service Representatives

    2 weeks ago

    Greater Adelaide SA, Australia Suncorp Group Full time

    **Position Overview**: - **Job Title**: Customer Service Representative - **Start Window**: Monday - Friday - 37.5 hours per week - **Location**: 1 King William Street, Adelaide - **Work Arrangement**: Hybrid role with mix of Work from Home and in Office, (post probation period) - **Salary**:$60,000 + 11.5% Super **The Company** We are an inbound Contact...

  • Customer Service Representative

    2 weeks ago

    Greater Adelaide SA, Australia Drilling Products Full time

    Established in 1890, Boart Longyear is the world’s leading provider of innovative, safe, and productivity-driven drilling equipment and tooling. With a primary focus on mining and exploration activities spanning a wide range of commodities—including copper, gold, nickel, zinc, uranium, and other metals and minerals—the Company also supports activities...

  • Customer Service Representative

    2 weeks ago

    Adelaide Region SA, Australia Opal. Full time

    **Discover Opal.** We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. We stand for innovation, smart solutions, and sustainability! **Discover what Opal can offer you** - A competitive salary in an ongoing, full-time role - Opportunity to join an outgoing...

  • Customer Service Representative

    3 days ago

    Adelaide Region SA, Australia HAYS Full time

    Trade Service SA is seeking an enthusiastic Customer Service Representative to join their team. **Your new company** Trade Services SA is a green energy installation company that prides itself on their reputation for quality, friendly customer service and high standards of compliance. They are the oldest and largest energy saving provider under the South...

  • Customer Service Representative

    1 day ago

    Greater Adelaide SA, Australia Derrimut 247 Gym Full time

    Position Purpose The Retail and Customer Service Representative is a dynamic role that is responsible for customer service, gym operations, nutrition bar and administration - Previous Customer Service / Retail experience  - Willing to work in a 24/7 - Passionate about Health & Fitness and hitting sales targets   - Must be 18 years of age   -...

  • Customer Service Representative

    2 weeks ago

    Adelaide, South Australia Oliveri Full time $60,000 - $80,000 per year

    Join Our Team at Oliveri – Customer Service Representative (Full-Time) Regency Park, Adelaide | Monday to Friday Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, team-oriented environment? Oliveri is on the lookout for a Customer Service Representative who is customer-centric, people-focused, and ready...

  • Customer Service Representative

    2 weeks ago

    Greater Adelaide SA, Australia Boart Longyear Full time $90,000 - $120,000 per year

    Established in 1890, Boart Longyear is the world's leading provider of innovative, safe, and productivity-driven drilling equipment and tooling. With a primary focus on mining and exploration activities spanning a wide range of commodities—including copper, gold, nickel, zinc, uranium, and other metals and minerals—the Company also supports activities in...

  • Warehouse & Customer Service Representative

    3 days ago

    Adelaide Region SA, Australia NHP Full time

    Diverse role! - Training provided! - Great location with free on-site parking! **Who We Are**: - NHP are specialists in Electrical & Automation Products, Systems & Solutions - 100% Australian owned (Over 50 years of Electrical & Engineering excellence!) - Local choice with the power of global partners - 17 branches throughout Australia & New Zealand -...

  • Customer Service Representative

    7 days ago

    Adelaide, South Australia TMA Group Of Companies Pty Limited Full time $60,000 - $80,000 per year

    About UsTMA Web is a new name in print, however the TMA Group of Companies was established in 1982. We have a long-standing reputation for quality, innovation, and service excellence. At TMA Web we serve a broad client base across publishing, retail and agency sectors.About the RoleFollowing the recent acquisition of a longstanding heatset and sheetfed...

  • Customer Service Representative

    1 week ago

    Adelaide, South Australia BlueScope Full time $60,000 - $80,000 per year

    Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the...