Customer Service Representative

2 days ago


Greater Adelaide SA, Australia Boart Longyear Full time $90,000 - $120,000 per year

Established in 1890, Boart Longyear is the world's leading provider of innovative, safe, and productivity-driven drilling equipment and tooling. With a primary focus on mining and exploration activities spanning a wide range of commodities—including copper, gold, nickel, zinc, uranium, and other metals and minerals—the Company also supports activities in the energy, oil sands exploration, and environmental sectors.

Boart Longyear's Drilling Products division delivers advanced research and development capabilities and holds hundreds of patented designs to manufacture, market, and service reliable drill rigs, innovative drill string products, rugged performance tooling, durable drilling consumables, and high-quality parts for customers worldwide. These products are engineered to meet the evolving needs of the global drilling industry, offering maximum performance, reliability, and safety in the most demanding conditions.

We are currently seeking a driven and technically strong Financial Accountant to join our finance team in Adelaide. Reporting directly to the Regional Financial Controller, this role acts as a key anchor for financial control, tax, audit compliance, and general ledger integrity. This is a broad, high-trust role that will influence and support the business' decision-making processes and operations.

Want to know a little more about the role? Day-to-day responsibilities include:

Month-End Close & Reporting

  • Prepare and review journal entries (payroll accruals, bonus provisions, prepaid insurance, PPV, novated leases, intercompany, inventory amortisation, etc.)
  • Ensure transaction integrity of trial balance coding.

Balance Sheet Reconciliations

  • Lead monthly reconciliation of payroll liabilities, tax balances (GST, FBT, income tax), inventory, GRNI, and COGS roll over.
  • Review of key GL accounts
  • Review and resolve allocations within AR/AP aged balances in coordination with shared services

Compliance & Tax Support

  • Support PAYG, payroll tax, Novated lease FBT submissions and GST/BAS preparation (Australia & NZ)
  • Work closely with external advisors on income tax reconciliations
  • Coordinate QuickSuper file approvals as required
  • Audit Coordination & Statutory Reporting
  • Act as the primary contact for external auditors (RSM, E&Y), including consolidated file reviews
  • Prepare supporting documentation and respond to audit queries
  • Assist in annual statutory account preparation and compliance certifications

Stakeholder Engagement

  • Collaborate with the Financial Analyst to align on month-end performance, variance analysis, and balance sheet reviews.
  • Support group-level compliance with accounting policy and reporting requirements
  • Liaise with operations, shared services (Salt Lake City/Poland), and finance leaders where required

Cashflow & Payment Oversight

  • Review payment runs, assist with Corpay international remittance, and support cashflow forecasting
  • Help assess vendor credit terms and coordinate internal approvals

Systems & Process Tools

  • Use Oracle ERP, OneStream, QlikView/OBIEE, LeaseQuery, Micropay, Esker, ASIC/ATO portals, and Excel to manage compliance and reporting
  • Help identify and implement process improvements, automation, and workflow efficiency opportunities

Ad Hoc & Project Work

  • Assist the Regional Financial Controller in handling regulatory updates, audit prep, local project tasks, and one-off adjustments or write-off journals
  • Act as a point of escalation for finance-related queries and control issues

A few other things we're looking for:

  • Professional Qualification: CA, CPA, ACCA or equivalent
  • Experience: 5+ years in financial accounting, audit coordination, and compliance (ideally in manufacturing, shared services, or multi-entity environments)
  • Technical Skills: Strong understanding of AASB/IFRS, general ledger ownership, and control environments
  • Systems: Confident using ERP and BI tools (Oracle, Micropay, QlikView, OBIEE, Power BI, LeaseQuery, Excel)
  • Mindset: Self-starter, adaptable, and solution-focused—able to manage shifting priorities, deadlines, and stakeholders
  • Communication: Strong interpersonal and collaboration skills; able to operate across finance, ops, and group teams with clarity and confidence

In return, you will receive:

  • Opportunity to work within a Global finance team
  • Work closely with senior leaders and gain exposure across international operations
  • Play a key role in strengthening Boart Longyear's financial foundation during a critical post-separation period
  • Competitive annual salary
  • Flexible working policy
  • Career development opportunities

Our People

At Boart Longyear, people are our most important asset. We recognize that the best ideas emerge through collaboration among individuals with diverse backgrounds, experiences, and perspectives. That is why we are committed to fostering diverse, inclusive teams and work environments free from discrimination and harassment—spaces where everyone can contribute and be heard.

Our Vision

To create products and solutions that empower the exploration and extraction of minerals to enable life and prosperity.

Our Values

Our success as a business depends on how we operate. The how is the distinctive way in which we conduct our business, guided by our values of:

  • Integrity
  • Health & Safety
  • Teamwork & Diversity
  • Customer Focus
  • Sustainability

At Boart Longyear, we innovate, we lead, and we grow together. Sound like your kind of team? Apply now.

Respectfully, no recruitment agencies please.



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