Account Manager

**Description**:
Are you client-focused and looking for a career where you can support the growth of one of the largest sectors in Australia? WTW delivers tailored risk management, insurance, and reinsurance services to the Renewable Energy industry. Developers, contractors, designers, and owners benefit from our geographic market knowledge, and the full support of the specialist, construction-industry, risk-based products and solutions available from our Renewable Energy team that sits within our Global Construction Line of Business.

At WTW, we are seeking a full-time Account Manager to join our Renewable Energy team in Melbourne. Whether you are from within or outside the insurance sector, this is a great opportunity to learn and be mentored by our senior brokers and to start a new career with WTW.

**The Role**
- Represent the voice of the client both internally and within teams when decisions are made regarding process, approach, and future strategy.
- Respond to client claims inquiries, providing advice when required.
- Develop and maintain relationships with insurers, clients, and other key stakeholders.
- Effectively manage and grow a portfolio of clients, ensuring that their risk management and insurance broking needs are met.
- Leverage best practices from across WTW to deploy within the business.
- Ensure all sales processes are compliant with the WTW Excellence Model and local regulations.
- Actively participate in new business activities and prospecting, and help to build out growth propositions.
- Ensure adherence to the Client Excellence Model (CEM) and WCS principles.
- Accurately prepare client documentation.
- Assist the team in managing larger clients’ insurance, risk management, and programs, ensuring the delivery of high-quality services.
- Maintain comprehensive client data on WTW systems, facilities, and databases.
- Contribute to individual and team annual new business targets, ensuring they are met.
- Ensure pipeline accuracy and quality are maintained on a regular basis.
- Manage debtor collections in accordance with the terms of trade.
- Ensure that premium funding is offered to all clients.
- Achieve and maintain compliance with the Financial Services Reform Act Tier 1.

**Qualifications**:
**The Requirements**
- Maintain a client-focused mindset at all times
- Innovative thinker with strong collaboration skills and the ability to work effectively within a team
- Excellent oral and written communication skills
- Ability to prioritize tasks, manage deadlines, and perform under pressure
- A team player with the ability to demonstrate credibility and gain trust
- Proficient in all MS Office products
- A quick learner with the drive to take on additional duties when required
- Preferably degree qualified in any discipline
- You have or are prepared to undertake Tier 1 Insurance qualifications
- Ability to work independently with mínimal supervision
- Strong focus on excellence and producing accurate, high-quality work
- A background in general insurance or construction is preferred
- Note: Employment-based visa sponsorship and/or assistance is not offered for this specific job opportunity._

**Why Join WTW?**

WTW provides a competitive benefits package which includes the following (eligibility requirements apply):

- Annual bonus
- Company paid salary continuance insurance
- Life and TPD insurance
- Hybrid working
- Networks (Gender, Wellbeing, Pride)
- Career Growth - internal opportunities and development programs

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.

**In the spirit of reconciliation, WTW acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.**

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.