Technical Admin Support

Infrastructure | Operations Centre, Natalie Way, Balcatta
- Closing date: 28/04/2025

**About Us**

**Infrastructure Directorate**

The Infrastructure Directorate is the City of Stirling’s largest and most diverse Directorate, managing many of the City’s important assets and services while delivering a multi-million-dollar portfolio of projects.

This Directorate is responsible for the ongoing delivery of the City’s sustainability program, as well as contributing heavily to the City of Stirling’s vibrant local economy, liveable neighbourhoods and thriving communities.

**About the Position**

Join our dynamic Engineering Maintenance team as a Technical Admin Support, where you'll play a crucial role in ensuring the smooth operation of our services. This position offers a unique blend of administrative and technical responsibilities, providing you with the opportunity to make a significant impact. You'll be the central point of contact, fostering consistency and support across our Maintenance teams, and driving innovative improvements. If you're a proactive, detail-oriented professional with a passion for excellence, we want you on our team

**Key Responsibilities**

The duties of the role will include but are not limited to:

- Lead customer service efforts, ensuring inquiries are addressed promptly and directing requests to the appropriate team members with a focus on positive outcomes
- Anticipate future needs and challenges, developing plans and proactive strategies
- Handle database management, report generation, and technical documents
- Prepare safety reports, confidential submissions, and strategic communications
- Drive innovation by proposing and implementing ideas to enhance the efficiency and effectiveness of the Engineering Maintenance team
- Act as the central contact between the four Maintenance teams, ensuring consistency and support
- Ensure the accurate recording and maintenance of Engineering asset information, including conducting site visits as necessary
- Champion safe working practices and actively participate in risk management

**About You**
- Post-secondary/tertiary qualifications or substantial experience in a similar role.
- Proficiency in customer relationship management systems, databases, and MS Office suite.
- Strong commitment to delivering excellent customer service.
- Excellent negotiation, conflict management, and relationship-building skills.
- Ability to work independently and collaboratively.
- Solutions-focused mindset with strong time management skills.
- Strong written communication skills with attention to detail.

For further information, please refer to the position description.

**What We Offer**

The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

- Free parking and easy public transport access
- Free onsite fitness facilities and end of journey facilities
- Superannuation matching of up to 6%
- Professional development opportunities, including training, memberships, and study assistance
- Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks’ annual leave per year
- 50% discount on gym memberships at our Stirling leisure centres - only applicable for perM/Fixed-term employees
- Amazing in-house employee canteen
- Up to 10 weeks paid parental leave
- Employee health and wellness program and initiatives including yearly flu vaccinations
- Access to our Employee Assistance Program (EAP) for you and your family
- Generous study assistance
- Active social club
- Employee recognition program
- Novated Leasing (where applicable)

This permanent full-time position is a Level 6 Inside Workforce Agreement position which attracts a salary from $85,751 - $90,264 gross pro rata per annum plus superannuation.

**To be eligible to work for us, you need to provide, or have ability obtain a**:

- A copy of Australian driving licence
- National Police Clearance (valid within the last 3 months)
- Pre-Employment Medical and DAS clearance
- The right to work in Australia

**More about the City**

The City of Stirling is a diverse and thriving local government in Western Australia, with over 243,000 residents, spanning 30 suburbs, the City is a cosmopolitan, multicultural and economic hub.

With over 1,400 employees, the City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.