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Senior Client Support Specialist

3 weeks ago

City Of Stirling, Australia beBeeCustomer Full time $45,000 - $65,000
Job Role

The role of Care Administration Officer is a key position in our home care service, providing support to clients and their families.

You will be the first point of contact for client calls and administrative duties, ensuring smooth, high-quality support for our team.

This part-time role is ideal for a detail-oriented multitasker who thrives in a fast-paced environment.

The successful candidate will work 19 hours per week, based at either Clarkson or Osborne Park.

Key Responsibilities
  • Manage purchase orders, contracts, and invoicing for Approved Service Providers (ASPs).
  • Provide timely client administration support, including scheduling and record management.
  • Assist Care Managers with tasks such as diary management, filing, and care consultation packs.
  • Coordinate client consumables and monitor updates in care management systems.
  • Deliver exceptional customer service to clients, families, and stakeholders.
  • Contribute to team goals, compliance standards, and continuous improvement initiatives.
Required Skills and Qualifications
  • Excellent communication and customer service skills.
  • Proactive and able to take initiative.
  • Adaptable and flexible, thriving in changing environments.
  • Experience or interest in admin-heavy roles.
  • Eager to contribute positively to a dynamic team.
  • Ability to learn and pick up IT systems quickly.
Benefits
  • A rewarding career where you can make a positive difference in the lives of seniors and their families.
  • A fun and supportive team environment.
  • Annual Appreciation Day.
  • Access to our Employee Assistance Program.