Medical Receptionist

5 days ago

Greater Brisbane QLD, Australia Mach1 Health Full time

Role: Receptionist - Specialist Rooms
Location: Sunnybank, Queensland
Type: Casual (2-3 days per week)
Practice Opening Hours: 07:30 - 17:00 Monday - Friday

South East Queensland Surgery is an established specialist general surgery practice based in Sunnybank, and is easily accessible from the Gold Coast and Brisbane.
The practice prides itself on offering comprehensive surgical services in an environment that fosters honesty, trust, respect, commitment, and above all clinical excellence.
As we continue to shape our practice to meet the challenges of changing healthcare, we find ourselves searching for an enthusiastic, & compassionate patient-focused receptionist to join our team.

A typical day in general practice would include communicating and interacting with patients, processing and following up patient enquiries and referrals, processing payments, completing administrative paperwork and forms, data entry, and general administration duties.
- Willingness to learn, work as a team & lead by example.
- Highly organised with the ability to multitask.
- Excellent interpersonal skills
- Strong verbal & written communication skills.
- Ability to follow procedures but be confident in decision making skills & working autonomously.
- Able to adapt to different personalities & capabilities.
- Flexible to assist with leave coverage & roster changes.
- Surgical practice experience is desirable
- Computer literate
- Greet patients and visitors with a warm and welcoming demeanor
- Answer phone calls and schedule appointments efficiently
- Assist patients with filling out forms and updating their information
- Maintain cleanliness and organization of the practice
- Collaborate with medical staff to ensure smooth patient flow

This practice is seeking someone with a positive attitude, is committed to the role, & willing to work collaboratively.
Skills & Experience:

- Capacity to multitask, prioritise and good time management
- Must be proactive with a positive attitude
- Professional presentation
- Strong verbal and written communication skills
- Prior surgical practice experience is advantageous
- Computer literacy essential
- Use and knowledge of PMS is essential (Genie experience is highly valued)

Remuneration: $24.87 - $37.66 per hour.
Professional development opportunities available

For more information on this position, please contact us.

**Job Types**: Part-time, Casual

Pay: $24.87 - $37.66 per hour

Expected hours: 20 - 38 per week

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- Day shift
- Monday to Friday
- Morning shift

**Experience**:

- Medical administration: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person

Application Deadline: 07/02/2025

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