Medical Receptionist

5 days ago

Sandgate QLD, Australia Sandgate Doctors Full time $50,000 - $80,000 per year

Who we are:

We are a fully accredited, privately owned family medical clinic based in Sandgate — conveniently located near shopping centres, pharmacies, and public transport. Our clinic has grown steadily in recent months, with several new doctors joining the team.

To support this growth, we're looking to welcome 1 experienced receptionist, and 1–2 additional team members who may be newer to medical reception and eager to learn.

About the role:

We are hiring for casual and/or part-time positions. Shifts range from 8 to 32 hours per week, with a rotating roster across weekdays. Some Saturday morning availability is required, and flexibility to assist with occasional leave cover is appreciated.

You'll be part of a small, supportive reception team working in a fast-paced, patient-focused environment.

Key Responsibilities

  • Greeting and assisting patients in a warm and professional manner
  • Managing incoming calls and appointment bookings (BP Premier system)
  • Processing Medicare billings and payments
  • Liaising with doctors, nurses, and other clinic staff
  • General administrative and front-desk duties

What We're Looking For

We're open to candidates with varying levels of experience. You might be:

  • A confident medical receptionist with prior GP or clinic experience, or
  • A fast learner with strong customer service skills and a desire to grow into the role

Key qualities:

  • Friendly, approachable, and professional
  • Excellent communication skills
  • Strong attention to detail and ability to multitask
  • Willingness to learn and work as part of a team

Previous experience in a General Practice or medical settings is highly regarded, but not essential.

If you're looking to join a friendly, growing clinic and bring a positive attitude to your work, we'd love to hear from you.

Apply now with your resume and a brief cover letter.

Job Types: Part-time, Casual

Pay: $25.00 – $32.00 per hour

Application Question(s):

  • Do you have experience working as a medical receptionist?
  • Are you familiar with using medical software (e.g., Best Practice [BP Premier], MedicalDirector, etc.)?
  • Why are you interested in this role?

Work Location: In person

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