
Customer Service Agents
1 week ago
**Customer Service Agent**
Customer Service Agents are required by a NSW Government Department in Parramatta (hybrid WFH) on an initial 12-month contract. This role will work across either an accounts payment assistance or rebate team to deliver high quality customer service and administration
**Key accountabilities**:
- Assessing customer eligibility for government support and working with energy retailers to assist customers with seeking additional supports.
- Ensure all communications are to take place with empathy, particularly when interacting with vulnerable or stressed customers.
- Deliver high-quality customer service and meet KPIs.
**Selection criteria**:
- Proven customer service experience in a fast=paced call/contact centre environment
- Effective and timely communication skills
- Proactive and can-do attitude
- Excellent attention to detail
- Integrity and empathy
- Excellent phone manner
**#SCR-Gavin-Williams-2
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Customer Experience Agent
2 weeks ago
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Reservations Agent
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Guest Services Agent
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Central Reservations Agent
2 weeks ago
Parramatta, Australia The Meat & Wine Co Full time**Seagrass Boutique Hospitality Group** are looking for experienced **Central Reservations Agents** to join our central reservations team in **Parramatta**. Working directly with the Central Reservations Manager, you will be responsible all reservations for **Sydney based steak house restaurants**: - **The Meat & Wine Co** and **6 Head**. Being the first...
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Central Reservations Agent
2 weeks ago
Parramatta, Australia The Meat & Wine Co Full time**Seagrass Boutique Hospitality Group** are looking for experienced **Central Reservations Agents** to join our central reservations team in **Parramatta**. Working directly with the Central Reservations Manager, you will be responsible all reservations for **Sydney based steak house restaurants**: - **The Meat & Wine Co** and **6 Head**. Being the first...
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Call Coordinator
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Central Reservations Agent
17 hours ago
Parramatta, Australia The Meat & Wine Co Full time**Seagrass Boutique Hospitality Group** are looking for experienced **Central Reservations Agents** to join our central reservations team in **Parramatta**. Working directly with the Central Reservations Manager, you will be responsible all reservations for **Sydney based steak house restaurants**: - **The Meat & Wine Co** and **6 Head**. Being the first...
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Education Counsellor
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Digital Interactions Agent
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Service Designer
5 days ago
Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $180,000 per yearService DesignerCustomer Experience (CX) & InsightsBuilding Commission NSW Grade: 7/8 Location: Parramatta, other locations considered, in office expectation 3 days per week Term: Temporary until 31st March 2026 About the Building Commission NSWBuilding Commission NSW (BCNSW) has been established after the NSW Government recognised the substantial progress...