Central Reservations Agent

2 weeks ago

Parramatta, Australia The Meat & Wine Co Full time

**Seagrass Boutique Hospitality Group** are looking for experienced **Central Reservations Agents** to join our central reservations team in **Parramatta**.

Working directly with the Central Reservations Manager, you will be responsible all reservations for **Sydney based steak house restaurants**:

- **The Meat & Wine Co** and **6 Head**.
Being the first point of contact with our guests, our agents should want to make a positive impact on the people you interact with, leaving them with a memorable first impression.

**Key tasks**:

- Ensuring all reservations are handled promptly and recorded accurately and provide efficient and professional service to all guests
- Maintain a thorough knowledge of all stores and promotions
- Maintaining brand knowledge and current with restaurant operational requirements in relation to reservations management ie, seating times, minimum spends etc
- Provide exceptional customer service and communication. Listening to guests in order to understand their needs and offer tailored options for reservations,
- Respond to all guest feedback
- Be knowledgeable of the brand loyalty program and provide appropriate benefits to our current and future members.

**Benefits include**:

- Employee discounts over 4 brands in Melbourne
- A training program dedicated to developing our team and giving them the best opportunities to succeed
- Potential career progression with a national company
- Support from an experienced dedicated team

**What we are looking for**:

- A Team player with high level of initiative and the ability to work autonomously
- Previous reservations management experience within restaurant essential.
- Excellent communication, attention to detail, administration and time management skills
- Current RSA qualification or the ability to obtain is essential

We are looking for the exceptional applicants who are passionate about the hospitality industry and values being part of a supportive team. If you feel you are suitable for this role, please click "Apply"

Work Authorisation:

- Australia (required)

Work Location: In person

  • Central Reservations Agent

    2 weeks ago

    Parramatta, Australia The Meat & Wine Co Full time

    **Seagrass Boutique Hospitality Group** are looking for experienced **Central Reservations Agents** to join our central reservations team in **Parramatta**. Working directly with the Central Reservations Manager, you will be responsible all reservations for **Sydney based steak house restaurants**: - **The Meat & Wine Co** and **6 Head**. Being the first...

  • Reservations Agent

    2 weeks ago

    Parramatta, Australia Seagrass Boutique Hospitality Group Full time

    **Seagrass Boutique Hospitality Group** are looking for experienced **Central Reservations Agents** to join our central reservations team in Perth. Working directly with the Central Reservations Manager, you will be responsible all reservations for our **NSW based restaurants. **Being the first point of contact with our guests, our agents should want to...

  • Reservations Agent

    3 days ago

    Parramatta, Australia PARKROYAL Parramatta Full time

    Everything we do at PARKROYAL Hotels & Resorts - what guests can see, and can’t - is the service of our people. Recognition, Anticipation, Flexibility and going the Extra Mile are our service mantra. Because we want you to feel empowered to realise your full potential. At PARKROYAL, we find joy in ensuring that the best in us, brings out the best in...

  • Assistant Central Reservations Manager

    2 weeks ago

    Parramatta, Australia The Meat and Wine Co Full time

    **Seagrass Boutique Hospitality Group and The Meat & Wine Co **are looking for an experienced **Assistant Central Reservations Manager** for our central reservations office in Parramatta. Ourrestaurants form part of a vibrant, passionate and dynamic national team. Established in 2000, **The Meat & Wine Co** prides itself in providing an exceptional and...

  • Customer Experience Agent

    2 weeks ago

    Parramatta, Australia Pacific Automotive Holdings Pty Ltd Full time

    Sixt is a leading international provider of high-quality mobility services with a track record in growth and innovation. Sixt have over 280,000 vehicles across more than 2,100 locations in 110+ countries, winning awards in customer experience and digital services. Due to increase of business, one full time Customer Experience Agent position is available to...

  • Head of Ict

    2 weeks ago

    Parramatta, Australia Parramatta City Council Full time

    Lead a team of skilled ICT professionals - Excellent employee benefits | 35 hr FT week The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to...

  • Admissions Manager

    2 weeks ago

    Parramatta, Australia Navitas Full time

    **About the role**: The Admissions Manager is responsible for: - Achieving the College/Campus admission and enrolment targets by managing and directing the admissions process for prospective international students, ensuring the delivery of an efficient service in relation to assessment, offer letter turnaround, issuance of Confirmation of Enrolments (CoEs)...

  • Compactor Operator

    2 weeks ago

    Parramatta, Australia Parramatta City Council Full time

    Ensure a clean and healthy local environment for the community - Generous leave entitlements and Health and wellbeing programs The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community...