IT Business Partner

**Join Our Team as an IT Business Partner**
Are you ready to make a significant impact in the technology landscape of Team Global Express? As the IT Business Partner, you will serve as a trusted adviser, leading strategic and operational interactions with business stakeholders to ensure the delivery of technology services that align with our objectives.

**Scope & Overall Purpose of the Job**:
**Primary Duties & Responsibilities**:

- Serve as the primary IT contact for the Business Function, cultivating strong relationships with senior business stakeholders.
- Proactively shape the future of business processes, technology strategy, and technology investments.
- Optimize the use of existing technology platforms to enhance operational performance.
- Stay abreast of innovative technology developments to identify opportunities for improved productivity and competitive advantage.
- Drive operational excellence across project and service delivery to meet business objectives.
- Maximize business value and ROI from the delivery of IT solutions in collaboration with key stakeholders.
- Support IT projects throughout their lifecycle, ensuring business objectives and benefits are achieved.
- Continuously seek ways to enhance IT service delivery, reduce costs, and improve business outcomes.
- Lead a team of IT specialists to shape and scope IT demand for the Business Function, facilitating project idea and business case development as needed.
- Plan and communicate the demand for the Business Function, including proposed technology investments and skill set requirements.
- Manage governance forums to update the Business Function on IT performance, projects, and service outcomes.

**Interdependencies & Desired Behaviours**:

- Open and effective communication skills.
- Awareness and focus on value to TGE customers.
- Excellent written and verbal communication in English.
- Experience operating in a global IT environment.
- Strong team player able to navigate complexity.
- Proactive and flexible approach.

**Desirable Qualifications & Experience**:

- At least 15 years of relevant global experience, including 6-8 years in a business partnering or business-facing IT role.
- Proven experience managing projects, programs, PMO, planning, and portfolio management in a complex IT environment.
- Strong relationship management track record.
- Experience in building and leading high-performing teams.
- Resilient in the face of change and capable of leading teams through a dynamic environment.
- Experience in large global organizations utilizing both in-sourced and out-sourced IT service providers.
- Strong communication and influencing skills.
- Demonstrable experience in transport and logistics operations technology.

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.