Customer Service and Support Officer

4 days ago

Adelaide Region SA, Australia HAYS Full time

Join a Federal Government Customer Service team to deliver exceptional Face to Face Customer Service

**Your new company**
This Federal Government Department are seeking Multiple Customer Service experts to join them for an initial engagement of 12 months with potential for further extensions.

**Your new role**

**What you'll need to succeed**
- Exceptional verbal and written communication skills
- The ability to work under pressure, in a fast-paced environment with high accuracy.
- The ability to continuously update yourself on current policies and procedures.
- Previous experience working on a computer system is required as you will be expected to have the ability to navigate multiple programs while with a customer.
- Previous experience working within a professional customer service environment is highly desired
- A current National Police clearance and a willingness to obtain and maintain a Baseline Clearance upon commencement is required
- You must be an Australian Citizen to be considered for this role.

**What you'll get in return**
A temporary role within Federal Government with an indicated initial engagement of 12 months plus potential for further extensions. A supportive team environment with continual training and development. A competitive hourly rate of $38 + Super per hour and a newly refurbished office space.

Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of Superannuation fund
- Online Timesheet submission and approval
- No hidden feed or costs for our services
- An online training platform to upskill yourself
- Regular contact with local Adelaide consultants throughout the duration of your assignment

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2723584

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