Team Leader, Nsi Wa

**Team Leader, NSI WA**:
WA - Perth Workers Compensation Full Time

**WHY EML?**

At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Up to 16 weeks paid parental leave, plus super

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**THE ROLE**

**National Self Insurance** is an arm of EML that caters to employer’s who are self-insured for their workers compensation requirements and have partnered with EML to administer their claims management function.

We are expanding our presence in the Western Australian workers compensation scheme and with that comes more opportunity. This newly created Team Leader role will manage a high performing team of Senior Case Managers who support major clients with managing their workers’ compensation claims.

The role will involve leading and supervising the team’s day to day work activity and supporting them to deliver exceptional recovery outcomes and customer service. Additionally, the role will ensure that portfolios are effectively managed in accordance with legislative requirements with achieving outcomes in line with performance measures.

This will be a **full time, permanent **position based in the **Perth** office, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Work collaboratively with the Group Manager to develop and implement a pro-active, specialised approach to the management of workers’ compensation claims;
- Pro-actively supervise, develop and support team members ensuring team and organisational objectives are met;
- Provide technical guidance in relation to the strategic management of workers’ compensation insurance claims to both internal and external stakeholders;
- Supervise the day-to-day work activity, training and development of a team of Senior Case Managers.

**ABOUT YOU**
- 5 years experience in the Personal Injury sector;
- Leadership skills, including team building, coaching, performance management and change management;
- Experience managing and developing teams within a personal injury environment is preferred ;
- Strong relationship building and stakeholder engagement skills;
- Experience working with or managing remote teams across multiple locations.

**ABOUT EML**

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, **please.