Reception and Customer Service

2 days ago


Noble Park North, Australia Future Bake Australia Pty Ltd Full time

**Join Futurebake Australia Pty Ltd**
Location: Noble Park North
Employment Type: Full time Monday to Friday 9am to 5pm

Futurebake is seeking a friendly, professional, and customer-focused **Receptionist / Customer Service Representative** to be the welcoming face of our company. If you thrive in a fast-paced environment, love helping people, and have a knack for organization, we’d love to hear from you

About Us

At Futurebake, we’re passionate about producing high-quality snack foods and baked goods and ensuring every customer experience reflects our commitment to excellence. As part of our team, you’ll play a key role in maintaining our reputation for outstanding service.

Key Responsibilities
- Manage front desk operations
- Collaborate effectively with our warehouse and transport partners to ensure timely delivery to customers across Australia.
- Manage customer orders, enquiries, complaints, and feedback with professionalism and efficiency
- Assist with administrative duties including invoicing, preparing customer statements, and entering bills using our Accounting Software.
- Maintain a clean and organized reception area

What We’re Looking For
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Previous experience in reception or customer service preferred
- A positive attitude and commitment to quality service

Why Join Futurebake?
- Be part of a team that values quality, integrity, and innovation
- Enjoy a supportive work environment with room to grow
- Make a real impact on customer satisfaction and brand reputation

Pay: $55,000.00 - $63,000.00 per year

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person



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