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International Consultant
2 weeks ago
Due to continuous growth GL Education has a new exciting vacancy for an experienced International Consultant.
The International Consultant role is integral to international business development and customer support through providing account management and support to Australian and New Zealand customers. Required to work collaboratively with the International Account Executives and Country Manager to enable smooth transitions for customers, especially during 'peak periods', and to provide cover for Country Manager where required.
- The role will be Australia based, however there will be regular travel to visit schools in target areas and to attend conferences.
**Responsibilities**
- The key responsibilities will include but not be limited to the list below, and are likely to evolve with business needs:
- Identify new opportunities for growing international business development
- Create business case for travel, to include risk analysis and be responsible for travel, transport and accommodation bookings
- Consultative solution selling and closing deals with new and existing customers
- Actively engage with customers to sell products and services through a variety of channels
- Maintain product and market knowledge to enable successful business development activities
- Evaluate market data and trends, insight of international school profiles to develop regional strategies to support business growth
- Account management, with a focus on Premium, Groups and Key Accounts
- Onboarding for assessment trials and further training support
- Manage coordination activity for International conferences and be the "face" of GL at International Events (such as the annual COBIS conference or conferences in your territory) to aid business development opportunities.
- Events Management; arrange and run international seminars which will involve presenting to current and prospective customers and venue arrangements
- Accurate and timely reporting of sales activities and forecasts using internal reporting tools and procedures.
- Accurately maintain records, customer details and sales activities through internal CRM and processes
- Relationship management and exceptional service delivery both internally and externally
- Achievement of agreed sales targets and Key Performance Indicators
- Support schools with analysing their assessment data at onboarding and post-sale stage and provide advice for best practice and analysis
- Build key advocates (guest speakers at conferences; case studies etc.)
**Skills required**
- Resilience and the ability to work independently
- Results focussed and a creative thinker
- Adaptive and able to problem solve
- Networking and Presentation skills
- Commercial acumen
- Advanced Microsoft skills
- Excellent communication, team working and organisational skills
- Passionate about education
- level customer service experience with the ability to match products to customer needs
Teaching background/ knowledge of working in schools would be desirable.
We offer competitive salary of up to £42,000 depending on experience plus generous OTE. This role is based remotely with occasional visit to one of our offices.
**Benefits**:
- Access to a benefits and discount platform with access to 1000's of discounts at retailers, leisure attractions and restaurants (GLEe provided by Reward Gateway)
- BUPA Healthcare, Life assurance, Permanent health insurance
- Pension scheme with enhanced employer contribution
- Season ticket loan, childcare assistance, EAP
- Generous annual leave (including a day off for your birthday)
- Hybrid working (3 days in the office/2 days working from home)