Customer Service Manager
6 days ago
**Employer**:
Continental Kosher Butchers Pty Ltd
We are a family owned and run meat retail and wholesale establishment since 1945. We maintain family values in all facets of our operation. Our state of the art manufacturing facility is in Moorabbin and there is ample parking available onsite. Our central Malvern location is easily accessible. We process beef, lamb, and smallgoods. We have stayed operational for the entire duration of Melbourne's lock downs and kept all of our employees employed. We are an essential service and have made consistent hours available for our staff whilst maintaining a high standard of COVID safe practices.
The average tenure within our workplace is seven years and we pride ourselves on a welcoming workplace culture.
We are looking for a smiling face to join our family owned and run food industry business that has been much loved in Melbourne since 1945.
The job will involve developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided and ensures operational efficiency, managing, motivating and developing staff providing customer services, planning and implementing after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided, liaising with other organisational units, service agents and customers to identify and respond to customer expectations. General administration tasks include but are not limited to invoicing, account management, freight and logistic follow up, and monetary transactions.
**COVID-19 Considerations**:
As of 26th November 2021, the Victorian government is mandating that essential workers are required to be fully vaccinated. As an essential worker, you will be required to comply with these requirements to ensure a safe workplace for everybody.
**Job Type**:
Full-time
Pay: $70,000.00 - $80,000.00 per year
Schedule:
- Monday to Friday
- Morning shift
- No weekends
**Experience**:
- Customer service: 2 years (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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