Retail Customer Service Officer

3 days ago

Malvern, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**Role details**
- 20 Hours Per week, Permanent Part Time
- Rostered between: Monday - Saturday (4 hour shift x 5 days per week)
- Variety of locations will include: Malvern, Ashburton, Camberwell, Richmond, Prahran, South Yarra, Toorak.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. To find out more about our progress with reconciliation, watch this short video.

**See what a day in the life on the Retail Team at Australia Post looks like**:
Youtube Video

  • Customer Service Officer

    5 days ago

    Malvern, Australia Cabrini Health Full time

    Customer Service Officer Casual position (with a view to ongoing part time shifts) Cabrini Malvern Hospital location Join Cabrini - A Values-Driven Healthcare Leader At Cabrini, we believe in more than just healthcare - we believe in community, compassion, and career fulfilment. We’re currently seeking enthusiastic Customer Service Officers to join our...

  • Customer Service Officer

    5 days ago

    Malvern, Australia Cabrini Health Full time

    Customer Service Officer Casual position | Cabrini Malvern Hospital Join Cabrini - Where Care Meets Career At Cabrini, we’re more than just a healthcare organisation - we’re a compassionate community dedicated to care, connection, and career growth. We’re looking for enthusiastic Customer Service Officers to join our supportive team at Malvern...

  • Customer Service Officer

    5 days ago

    Malvern, Australia Cabrini Health Full time

    Customer Service Officer - Switchboard and customer-facing enquiries Casual position Cabrini Malvern, Brighton Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + 12% superannuation + 17.5% leave loading- Located close...

  • Customer Service Officer

    3 days ago

    Malvern, Australia Cabrini Health Full time

    Customer Service Officer - Switchboard and customer-facing enquiries Casual position Cabrini offers.- Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits.- Rewarding career growth opportunities- Work across multiple sites - Cabrini Brighton & Malvern How you will make an impact This Customer Service Officer...

  • Customer Service Officer

    1 day ago

    Malvern East, Victoria, Australia Budget Direct Full time $60,000 - $90,000 per year

    The roleOur customers never expect to have an accident. Your role is to provide stress relief and peace of mind to our customers when they need us most. You will work with repairers and customers, communicate the progress of repairs, and make decisions to get the car back on the road.AccountabilitiesManage a portfolio of customer claims to completionBe...

  • Customer Service Manager

    3 days ago

    Malvern, Australia Continental Kosher Butchers Pty Ltd Full time

    **Employer**: Continental Kosher Butchers Pty Ltd We are a family owned and run meat retail and wholesale establishment since 1945. We maintain family values in all facets of our operation. Our state of the art manufacturing facility is in Moorabbin and there is ample parking available onsite. Our central Malvern location is easily accessible. We process...

  • Full Time Retail Pharmacy Assistant

    2 weeks ago

    Malvern East, Victoria, Australia CW Retail Services Pty Ltd Full time $45,000 - $70,000 per year

    Full Time Retail Pharmacy Assistant (Amcal Chadstone) About the opportunity  This is an exciting opportunity for  Retail Pharmacy Assistant to join our fast-paced, growing business.  With part-time, full-time and casual working hours available across our store network, the right opportunity is closer than you think  Join Chemist Warehouse,...

  • Retail Supervisor

    5 days ago

    Malvern, Australia LOCAL KITCHEN CO Full time

    **RETAIL SUPERVISOR** **ARE YOU NEEDING A WORK LIFE BALANCE?** **DO YOU HAVE A PASSION FOR GOOD QUALITY FOOD?** WE HAVE A NEW AND EXCITING ROLE THAT WILL OFFER FUTURE GROWTH! ABOUT US: Local Kitchen Co is a locally owned and operated growing food business in Malvern, SA. We are looking for an experienced and motivated retail supervisor, who is able to...

  • Retail Sales Associate

    1 week ago

    Malvern East, Australia Halloween Haunt Full time

    Retail team member | Halloween Haunt| Chadstone We are seeking motivated and friendly retail staff to work at our brand new concept store Halloween Haunt. This is an excellent opportunity to develop your retail and sales skills while assisting our new customer base with their Halloween purchases. Your role will include merchandising the store according to...

  • Customer Service Representative

    5 days ago

    Malvern East, Australia Press & Grocers Co. Full time

    Our shifts can start as early as 6am and finish as late as midnight, so it’s important that you have access to reliable transport to get to and from work safely. Having great availability and being able to work weekends on a rotating roster is also something we are looking for. It’s great if you have prior retail experience, but we are also keen to hear...