Customer Service

21 hours ago


Sunshine, Australia Aberdeen Paper Full time

Monday to Friday Roster NO weekends or late night
- Fun, friendly and supportive team and environment
- Generous salary based on experience

Customer Service - Food Packaging Distributor - Sunshine

This food packaging and consumable provider for hospitality is looking for an enthusiastic customer service team member Established in 1980, they have become known for outstanding quality, service and price. They have a catalogue of products from over 75 suppliers and over 2500 lines the hospitality world knows they can count on them for their food safe packaging and consumables.

Needing someone with genuine love of helping the customer, where building lasting relationships is taken seriously and with professional pride. This role is primarily customer service with data entry as a focus then has an idea to open the role to combine it with a sales and marketing role in the future for the right individual.

If you are a self-motived team player, you're also a super organised, friendly individual with a willingness to learn, this could be the role for you

About the role:

- Take inbound phone enquires and address customer enquires face to face with professional courtesy
- Make outbound sales calls
- Accurate data input including customer orders, invoices and incoming stock inventory
- General filing and office administration
- Assist in scheduling customers deliveries
- Be the 1st point of call in reception

About you:

- Customer centric behaviours with demonstrated customer service skills
- Keen eye for the fine detail
- Sound computer skills including Microsoft office
- Ability to work autonomously as well as in a team
- Experience in the foodservice arena would be viewed advantageously

The benefits:

- Generous base salary based on experience
- Fun, friendly and supportive team and environment
- Western suburbs location
- Monday to Friday roster with NO late nights

**Salary**: $55,000.00 - $65,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Sunshine, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)


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