Customer Service Advisor

23 hours ago

Sunshine, Australia Westpac Group Full time

Permanent position in Sunshine
- Part-time 30 hours a week
- Receive exclusive access to employee discounts and benefits

**How will I help?**

We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role of Customer Service Advisor is a key customer facing position in our branch network as you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.

Your key responsibilities include:

- Welcoming all customers that come into the branch, creating a warm and positive first impression as they enter
- Helping customers with transactional and savings banking needs
- Building strong relationships with customers
- Providing relevant banking advice to suit their situation and goals
- Referring customers onto our team of specialists when required
- Educating customers on new technologies to assist them in the future

**What’s in it for me?**

You will be working for a well-known Australian company where the customer is at the heart of everything we do. You’ll be encouraged to grow and develop your career with us and will be given the opportunity to further yourself through internal secondments and training. We pay a competitive salary and have great staff benefits and perks including discounted movie tickets, internal shopping sites and flexible leave options. You will be valued and supported throughout your Westpac career and can be proud of the company you work for.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Strong background of face-to-face customer service, with experience handling cash quickly and accurately
- Ability to multitask in busy environments
- Able to build relationships with customers from all walks of life
- Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers
- Sales or banking experience highly desirable, however we believe we can teach these skills to an individual with a can-do attitude and eagerness to learn more

**What’s it like to work there?**

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

  • Customer Advisor

    3 days ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast **Are you ready to take your career to new heights?** We're looking for a dynamic and customer focused Customer Advisor to join our team in **Maryborough**. Embrace the vibrant coastal lifestyle as you provide exceptional service and financial guidance to our valued...

  • Customer Advisor

    24 hours ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** **The role**: As a Customer Advisor, you will be an important pillar in the community of **Buddina**! Supporting our **Kawana Shoppingworld...

  • Service Advisor

    24 hours ago

    Sunshine Coast, Australia Sunny Coast Jobs Full time

    If you have a passion for cars but are more suited for an office and customer service role, this job is for you. Work alongside a happy office team who are hard workers but have a lot of laughs and enjoy the culture. We only work Monday to Friday 7.30am till 5pm (No weekend work). The service advisor role includes duties such as: - Greeting customers -...

  • Customer Relations Advisor

    3 days ago

    Sunshine Coast, Australia Unitywater Full time

    **About us**: At Unitywater, we operate in a diverse and inclusive environment where no two days are the same. We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland’s population. Our customers are at the heart of everything we do, and we are proud to service...

  • Customer Advisor

    2 weeks ago

    Sunshine Coast, Queensland, Australia NAB Full time $60,000 - $80,000 per year

    Branch Customer Advisor – Banking – MaryboroughAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. ...

  • Client Services Advisor

    7 days ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    **Why Youi**: - Awesome incentives and employee benefits - State of the Art Sunshine Coast HQ - Employer of Choice - Career progression pathways - Ability to gain a Cert III in business At Youi, we like to do things differently. Since Day 1, we've challenged the Australian insurance industry to provide a better experience for our customers with our focus...

  • Client Services Advisor

    1 week ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    **Why Youi**: - Awesome incentives and employee benefits - State of the Art Sunshine Coast HQ - Career progression pathways - Cert III in business At Youi, we like to do things differently. Since Day 1, we've challenged the Australian insurance industry to provide a better experience for our customers with our focus on Insurance for Individuals. One of...

  • Client Services Advisor

    1 week ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    As a Client Services Advisor, you'll be ensuring our customers get the exceptional service they deserve. Whether it's handling inquiries or managing policy updates, you'll be the face of our customer-centric approach. Plus, if you thrive in a sales-focused and reward driven environment, this role is perfect for you. **About The Role** - Onsite and full...

  • Sales Services Sbi Night Shift Advisor

    3 days ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    **Small Business Insurance (SBI) Night Shift Advisor** Are you passionate about helping small businesses protect their assets and mitigate risks? Do you have great communication skills and a desire to contribute in a high performing environment with outstanding culture? If so, we have an opportunity for you to join our team as a Small Business Insurance...

  • Workforce Advisor

    1 week ago

    Sunshine Coast, Australia Queensland Health Full time

    An opportunity exists for Workforce Advisors to provide operational employment advice and case management in accordance with the human resource industrial framework, occasionally needing support or guidance from the Principal Advisor or Senior Advisor. Live, work and play on the beautiful Sunshine Coast. Join an expanding Health Service with a culture of...