Digital Experience Designer

23 hours ago


Melbourne, Australia AIA Full time

Champion and influence the business towards a customer led mindset underpinned by scalable Customer Design methodologies.

The opportunity:
The Senior Digital Experience Designer is responsible for leading, influencing and implementing holistic and scalable experiences across the core domains in AIA’s Group Insurance portfolio.

Champion and influence the business towards a customer led mindset underpinned by scalable Customer Design methodologies.

To do this successfully you will:

- Lead and support user experience work on strategic and ongoing projects across web and mobile.
- Responsible for UX flows, User interface design and UI handover to dev, working with the digital brand guidelines and design system
- Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
- Support integrating the Design Governance framework to achieve consistent digital experiences across the enterprise and the Enterprise Digital Design System.
- Support Group Insurance programs current and future state to simplify complex journeys into meaningful pitches and tenders.
- Develop relationships with Group Office HCD CoE, around HCD, UX Design principles, Digital Design system and governance.
- Proven experience across Digital/UX. UX research and/or UX Design
- Expert understanding of user interface design and user experience strategy
- Design experience in web, tablet and mobile environments required
- Must have excellent design skills and an eye for detail
- Must have experience integrating user research into design practices
- Ability to translate complex concepts and ideas into visual representations, including user journeys, mockups and detailed designs into UI handover using Design Systems
- Experience with Agile techniques and modern digital product development.
- Demonstrable design thinking and journey mapping qualifications and experience
- Expertise in core digital channels and capabilities and omni channel intersections.

Why choose AIA:
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
- Access our training and development to build on your current skills
- Career development through internal mobility opportunities
- Work for a business helping millions of Australians and make a difference to someone’s life everyday
- Access additional leave days a year to recharge and refresh yourself
- Enjoy wonderful Health and Wellbeing initiatives that support you
- Work with supportive and inclusive managers
- Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group - it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?



  • Melbourne, Australia Asahi Beverages Full time

    Design engaging, user-centred digital experiences that bring iconic brands to life across web, e-commerce and socials. - Job No: 503174 - Location: Melbourne - Work Type: Permanent - Full Time **Your Impact**: As a Digital Experience Designer in our Digital Products - Consumer Experience team, you’ll bring our brand strategies to life through engaging,...


  • Melbourne, Victoria, Australia personr Full time $90,000 - $120,000 per year

    Company DescriptionPersonr is an end-to-end Anti-Money Laundering (AML) compliance platform that centralises, tracks, and manages all AML obligations. It provides businesses with tools for policy hosting, risk assessments, reporting, and record keeping, ensuring every compliance requirement is met.Personr offers seamless access to Know Your Customer (KYC)...


  • Melbourne, Australia Digital Stack Full time

    **UX Product Designer**: **Type**:User Experience Designer **Role**: Full Time **Location**: Melbourne (Hybrid after probation) Join an exciting company full of amazing people. We celebrate our wins and support each other with challenges. You will help develop our franchise marketing platform, Digital Stack. A one-of-a-kind opportunity to work on this sort...


  • Melbourne City Centre, Australia Department of Transport Full time

    **Note Salary Band**: $127,467 - $152,958 + Super An opportunity exists for an exceptional experience designer who is also familiar with UI design. You will lead the definition of a digital product's experience vision, design the interactions that bring the vision to life, and validate the desirability of digital products. You will be the ultimate champion...

  • Digital Designer

    3 days ago


    Melbourne, Victoria, Australia Liberty Belle Rx Full time $75,000 - $85,000 per year

    Digital Designer – Liberty Belle RxSalary: $75,000 - $85,000Location: Toorak, Melbourne | Full-time, On-siteAre you a creative, detail-driven designer ready to shape the future of digital campaigns for one of Australia's leading doctor-developed skincare brands? Liberty Belle Rx is looking for a Mid-Weight Digital Designer to join our in-house team, where...

  • Experience Designer

    15 hours ago


    Melbourne, Victoria, Australia Bupa Full time $90,000 - $120,000 per year

    Be at the heart of our brave new digital worldWe thrive on cross-functional team collaboration, we embrace experimenting, and we work with progressive methods and tools. This includes leveraging agile ways of working and keeping human-centered design thinking the focus of everything we do.This means you'll be at the heart of finding better ways to help...


  • Melbourne, Australia Department of Transport Full time

    Location: Melbourne | CBD Job type: Full time / 18 Months Organisation: Department of Transport **Salary**: $127,467 - $170,579 Occupation: Communications, Marketing and Media Reference: VG/DOT/OOTS/1660635A The Department of Transport brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job is to...


  • Melbourne, Australia AIA Full time

    BE THE DIFFERENCE At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to...

  • Digital Designer

    23 hours ago


    Melbourne, Australia TBWA Melbourne Full time

    You will have a solid foundation in digital design, paired with a passion for brands and visual communication. **Core Expectations** We are looking for multiskilled individuals who are passionate about design with a strong work ethic and a love of creative solutions. With a keen eye for detail, you'll be enthusiastic about typography, composition, and...

  • Experience Designer

    23 hours ago


    Melbourne, Australia Bupa Full time

    **Help transform the health of millions of people!** If you’re into solving complex problems, creating seamless and personalised customer journeys, and are passionate about health, we’d love to hear from you! You could be part of the team working to transform the health of Bupa customers. The bigger the challenge, the greater the reward - with a...