Experience Designer
14 hours ago
Be at the heart of our brave new digital world
We thrive on cross-functional team collaboration, we embrace experimenting, and we work with progressive methods and tools. This includes leveraging agile ways of working and keeping human-centered design thinking the focus of everything we do.
This means you'll be at the heart of finding better ways to help people live longer, healthier, happier lives and making a better world. Working in such a customer-focused and rewarding area brings a huge variety of opportunities for professional and personal growth.
Our global mission is to help our customers live healthier and happier lives. Just imagine the impact you could make
What's your role?
Reporting to the Design Manager, the Experience Designer is responsible for designing compelling digital experiences and interactions for our customers, aligning design consistency and quality across Bupa digital channel, and driving a culture of continuous improvement in the Experience Design team. This role will work closely with a Conversion Rate Optimisation Manager and a Senior Experience Designer; and will be embedded in a delivery squad that designs and delivers for the Health Insurance application pathway. You will be working from discovery to delivery - identifying CRO tests, designing tests, learning from results, embedding successful designs at scale.
This role is a 12-month fixed term contract opportunity.
What will my day involve?
This role is responsible for the following main areas:
- Experience Design - apply the customer's insights to inform an accessible, sustainable, innovative solution to design the best experiences for our users to achieve their goals.
- Customer Testing & Behavioural Validation - end to end experience of understanding design activities across the HCD process including design research, iterative design and prototyping and facilitation of usability testing.
- Experience Design Quality Management - ensure all design output is accurate, accessible and in line with Bupa brand and design guidelines. Coach other team members on the end-to-end content creation process and provide constructive feedback where required.
- Design System Alignment - responsible for the aligning and supporting, governance, adoption, and contribution of a unified Design System for digital experience assets.
You will be responsible for validating and translating concepts into beautiful digital experiences in close collaboration with (Behavioural & Design) Researchers, Experience Designers, Service Designers, Content Designers, Product Managers/Owners, Business Analysts, Engineering, and other experts across the business.
As Experience Designer within Bupa, you'll help shape the next chapter in how our customers interact digitally with Bupa - to provide them healthier, happier lives. The Experience Designer within Bupa is critical to building a sustainable world-class digital experience capability.
What will I bring?
- 3+ years working as a Product Designer, Experience Designer, UX/UI Designer
- Experience in Conversation Rate Optimisation, Growth Design, experimentation and/or A|B testing
- A strong portfolio of work demonstrating previous experience in the above
- Experience working in an Agile delivery squad in a large enterprise, consulting or agency
- Enjoy taking a data led approach and hypothesis led in your design
- A firm grasp of accessibility, responsive design, native standards, common UI patterns and usability best practices
- Excellent written and verbal communication skills and ability to clearly articulate complex information and ideas briefly and concisely for a broad audience of stakeholders
- Expert knowledge of modern design tools and frameworks (Figma, Lottie), how to work with complex component libraries and the willingness to explore and adopt new tools as needed.
- Demonstrated customer-centric mindset, building a user experience with the customer in mind at every step of the journey.
What's in it for you
We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people's health, wellbeing and futures. Through the Viva Healthier and Happier program, we're providing health benefits for everyone who works at Bupa, no matter their role. We want to support our people to be the healthiest and happiest versions of themselves.
-
Senior Experience Designer
3 days ago
Melbourne, Victoria, Australia Bupa Full time $120,000 - $180,000 per yearBe at the heart of our brave new digital worldWe thrive on cross-functional team collaboration, we embrace experimenting, and we work with progressive methods and tools. This includes leveraging agile ways of working and keeping human-centered design thinking the focus of everything we do.This means you'll be at the heart of finding better ways to help...
-
Digital experience designer
1 week ago
Melbourne, Victoria, Australia personr Full time $90,000 - $120,000 per yearCompany DescriptionPersonr is an end-to-end Anti-Money Laundering (AML) compliance platform that centralises, tracks, and manages all AML obligations. It provides businesses with tools for policy hosting, risk assessments, reporting, and record keeping, ensuring every compliance requirement is met.Personr offers seamless access to Know Your Customer (KYC)...
-
User Experience Designer
3 days ago
Melbourne, Victoria, Australia Exclaim IT Full time $120,000 - $140,000 per yearAbout the roleWe are seeking experienced User Experience (UX) Designers to contribute to the transformation of critical national systems for our federal government client.Must have Baseline or higher security clearance and experience working with Figma.Location:Melbourne, Canberra, Brisbane.Key responsibilitiesLead user experience design activities across...
-
Mid Experience Designer
6 days ago
Melbourne, Victoria, Australia Portable Full time $80,000 - $95,000About PortableWe care about people and the world. We seek out areas of social need and policy failure and make transformational change using research, design and technology. Our clients are as passionate as we are and are working in government agencies, nonprofit organisations and socially-minded businesses.There are currently 50+ of us working as...
-
Mid Experience Designer
12 hours ago
Melbourne, Victoria, Australia Portable Full time $80,000 - $95,000 per yearAbout PortableWe care about people and the world. We seek out areas of social need and policy failure and make transformational change using research, design and technology. Our clients are as passionate as we are and are working in government agencies, nonprofit organisations and socially-minded businesses.There are currently 50+ of us working as...
-
Associate Experience Designer
3 days ago
Melbourne, Victoria, Australia Electronic Arts Pty Ltd Full time $90,000 - $120,000 per yearLocations: Melbourne, Victoria, AustraliaLocation: MelbourneCountry: Australia210556Regular EmployeeEA Mobile - FiremonkeysHybridElectronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives,...
-
Associate Experience Designer
3 days ago
Melbourne, Victoria, Australia Electronic Arts Full time $80,000 - $120,000 per yearGeneral InformationLocations: Melbourne, Victoria, AustraliaLocation: MelbourneCountry: AustraliaRole ID210556Worker TypeRegular EmployeeStudio/DepartmentEA Mobile - FiremonkeysWork ModelHybridDescription & RequirementsElectronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the...
-
Candy Maker
3 days ago
Melbourne, Victoria, Australia Designer Candy Full time $40,000 - $60,000 per yearCandy Maker & Packer – Exciting OpportunityLocation: Tullamarine, MelbourneHours: Monday – Friday, 7am–3pm (No weekends)Employment Type: Part-time → Full-time opportunity (Apprentice program: 6 months)About UsFounded in 2007, Designer Candy is Australia's largest handmade rock candy company. We take pride in creating premium, handcrafted candy and...
-
Senior User Experience Designer
13 hours ago
Melbourne, Victoria, Australia Nuage Technology Group Full time $120,000 - $140,000 per yearSenior UX DesignerA rare opportunity to join a globally recognised digital leader. Design is at the core of everything they do, and they are one of the few companies truly disrupting e-commerce experiences with gamification and interactive design. Their work is anything but standard.The RoleBe part of a collaborative, high-performing design team where you...
-
Senior Specialist, Product Experience Design
3 days ago
Melbourne, Victoria, Australia Mastercard, Inc. Full time $80,000 - $120,000 per yearOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...