Customer Service Officer

15 hours ago

Moorebank, Australia Synergy People Full time

Our client is a highly established Australian food and beverage distribution company with their own on-site fleet. We have a new opportunity for a **Customer Service Officer** to join the customer service department based in Moorebank. In this role you will focus on end-to-end processes to support customer and operational requirements.

This is your chance to use your existing skills and to learn some valuable new ones as part of an enthusiastic, close-knit team.

**Key duties**:

- Answer all customer phone enquiries about purchase orders, delivery of goods and product information
- Process customer orders over the phone
- Documentation processing including preparing picking forms for warehouse packers
- Work with warehouse personnel to ensure timely delivery of scheduled shipments
- Provide additional administration assistance and support to the Customer Service and Warehouse departments

**To be considered for the role**:

- Be a self-motivated individual who prides themselves on customer service excellence
- Excellent verbal and written communication skills
- High attention to detail
- Accurate data entry ability
- Sound computer skills and ability to learn new systems
- Unrestricted working rights in Australia
- Driver licence (Provisional P1 licence or above)

**Desirable**:

- Customer service or admin experience in a warehouse, transport, or logistics setting will set you apart but is not essential

**Hours of Work**:Monday to Thursday 9:00am to 5:00pm and Friday 9:00am to 3:00pm (early mark)

**Rate of Pay**:$31.00 per hour

**Office location**:Moorebank, NSW, 2170

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