
Customer Service Associate
16 hours ago
**Customer Service Associate**
A long-standing Australian company with a solid reputation and track record of growth is seeking a motivated and enthusiastic customer service associate to join their team. Be responsible for delivering exceptional customer service for a variety of products across outdoor activities and lifestyle in a friendly and supportive team.
**Responsibilities**
- Handling inbound and outbound calls, focusing on growing and developing the existing customer base
- Managing all aspects of the sales process including ongoing relationship management
- Assisting with compiling and analysing data and reports.
- Effectively collaborating with other departments such as Logistics and Warehouse
- Maintain accurate customer records and documenting customer interactions
- Work effectively within the team to achieve financial and time targets
- Ability to multitask and work well under pressure
- Tech-savvy with experience with online platforms including Amazon and Ebay
- Excellent communication skills, written and verbal
- Previous experience within a customer service role is a plus
- An interest in outdoor lifestyle and activities is also a plus
**Job Types**: Full-time, Permanent
**Salary**: $55,000.00 - $60,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Moorebank, NSW: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: One location
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